Supernova: Business Blogging Workshop

Thanks to Robert Scoble, Charlene Li and Michael Sippey for making the Business Blogging Session go so smoothly.

For those who are interested, my terribly vanilla slides are available, as is the Dark Blogs Case Study (2.3 MB).

Michael Sippey’s slides are also up, and I believe Charlene Li’s stuff is going to be available on Forrester but the page currently returns a 404.

I’ll update with notes and stuff as and when I find them.

UPDATE: Charlene’s PowerPoint slides and report, Blogging – Bubble or Big Deal.

Technorati Tags:

Supernova: Microformats

Tantek Çelik, Technorati, hCard and hCal

Microformat principles

– solve a specific problem, e.g. XFN, XML solves a wide range of problems simultaneously. Microformats such as tags solves a specific problem

– keep it simple

– evolutionary improvements

– design for humans first, machines second. Semantic web is about making the web more machine-readable

– adapt to current behaviours

– reuse from widely adopted standards

– modularity, embeddability

– decentralised development, content, services; but also includes centralised publishers. not either/or.

vCard and iCal – common, but not XML, so not suitable for the web. Are XML or RDF variants, but no one uses them. Can’t be easily embedded in XHTML, can’t be easily displayed.

hCard and hCal – mapped 1:1 into XHTML, using same terms, same schema.

Date formats are a nightmare, so uses human presentable time and date instead of machine-readable ones.

Tantek uses hCal to put his events on his blog, and there’s a little script that sends his events to anyone’s calendaring events. Which is actually really cool.

Tantek’s slides.

Michael Sippey, Six Apart, hCal

Experiment, using MT to keep a timeline of major events throughout the year. Annotates journals with weather info and major events, but no seasons on the West Coast, so can’t do the ‘snowing then, so must be April’.

MT produced ATOM, RSS1.0, and iCal feeds.

Joined MT because of possibilities for microformats and micropublishing, particularly aggregation and discovery. People can publish different things in different formats but can still aggregate them.

In personal blogs, people like to talk about what they have done, movies, music, books, etc. so put that with microformats and thus you end up with hReview – a format for reviewing things.

Strip down core data elements of a review by looking at existing reviews – Amazon, Yahoo, blogs, etc. What data elements are necessary?

Tools make it very simple. MT supports ability to override the default app template, so can customise the way that it displays, e.g. title becomes item, category becomes rating, body text becomes review text. So simple enhancement of MT and some template tags, one creates a review which is a div class in the template.

Usable for job listing, events, competitive review, and people are customising MT, creating new plug-ins to do this, but applications are going to (are being?) built to aggregate small bits of information.

Real cute little hCal in MT app by Les Orchard that puts the hCal fields in the MT entry body. Nice. Gets integrated into the tool so that it’s really easy to create micro-content for distribution on the web.

Kevin Marks, Technorati, Tags

Tags – different way of organising knowledge. Trad way is hierarchical where each thing has a place. From Aristotle. Like shelving books.

E.g., picking categories for Yahoo Groups can be difficult because it’s got a high cognitive load – have to think about where things belong. Even faced with categorising photos – iPhoto has a keyword feature which no one uses because it’s all hierarchical. Flickr, however, allows you to decide on your categorisation from the bottom up, so it’s a lower cognitive load.

This means that you actually do it.

Dynamic categorisation wins. Apply it to blogs. Blogs have categorisation works in the abstract, and categories are exclusive, if it is in one place it’s not in the other. So people end up either not using categories or using one or two. Most popular category is ‘general’.

So Technorati tags picks up existing categories, but wants an easier way. Easiest way is by links, but must distinguish between linking to something to talk about it, and linking to create a tag. Visible links promote good behaviour, prevents gaming. Decentralised linking.

Use rel='”tag”, so can link to anything. Because it’s simple, people can easily write plug-ins for different tools. Fits in well with other formats like hReview and xFolk.

Kevin’s slides.

Technorati Tags:

Supernova: Connected Work

Cydni Tetro and Tom Ngo, NextPage

Missed most of this presentation, although what I did see looked really interesting – it’s a way to version-track MS Office documents from user to user so that you can easily tell who has created the latest version, which edits were made by whom and when. Considering the mess that can be made by several people editing the same document at the same time, and the fact that wikis are not always appropriate for long or complex documents, this software looks like a really good app.

I didn’t see, however, a way to actually amalgamate concurrent edits, and someone has just asked that exact question. You still have to make the edits manually but the system will help you compare documents so that you can incorporate changes.

Greg Lloyd, Traction Software, on Enterprise Weblogs

– Email’s perfect for point-to-point communication, but really bad for collaboration.

– Blogs are good for conversations extended over time.

– Good for situational awareness, and aggregation from many sources.

– Scales like the web to handle the largest enterprises.

– Can cross the firewall: internal blogs; external limited access blogs; external open blogs.

Question: Is it possible to over-codify enterprise blogging with too much in the way of permissions and management. How do you ‘Scobleize’ an intranet?

Answer: Most intranets are open to the majority of people within a company, but where permissions become useful is when one is crossing the firewall and dealing with off-site stakeholders like contractors or clients.

Point: Is there an issue with culture – if everyone doesn’t play then you have a problem. There are plenty of people who aren’t into blogging, so the concept of people commenting and reaching out to others and creating a record of interactions can be greatly reduced if people are too busy.

Question: People look at blogging software in competition with collaboration software. Hard to get senior people to blog [externally], even though they me prolific writers as they see external writing as the job of the marketing department.

Answer: How do you differentiate between collaboration [from blogs]. The most powerful force is people’s expectations of what they could do, and those are set by what they are seeing on the internet. If they see things being done within the public web, then they want to do the same thing on the intranet.

Point: Blog content is richer than simple collaboration – more context.

Point: Easily scaled.

Missing the point

Just got back from the pre-Supernova dinner, held in conjunction with the Berkeley Cybersalon:

Vietnamese buffet dinner at 6pm, followed by a discussion about citizen journalism with Dan Gillmor, Becky O’Malley, and Peter Merholz:

Technology is making it easier for grassroots journalism to take root. Craig Newmark, the father of online community classifieds, recently planted the seeds of this new movement, and Dan Gillmor gave up his tech column at the San Jose Mercury to start his own interactive-journalism venture, http://www.Bayosphere.com. In print, publisher/editor Becky O’Malley speaks to the spirit of the local community with The Berkeley Daily Planet. And the father of “blog,” Peter Merholz founded the Beast Blog, at http://www.beastblog.com, a group blog that covers everything of note in the East Bay. With organic publications like these, who needs the artificially flavored New York Times?

So far, so standard.

I was really looking forward to seeing Dan Gillmor speak, but to be honest, I found myself waiting for the meaty stuff to begin, and it didn’t. He didn’t really seem able to talk about the Bayosphere, and there wasn’t anything substantive said about the wider issues of the impact of the blogosphere on the media.

In all fairness, the crowd there (and half the panel) didn’t really seem to grasp the issues, and there was quite a bit of hostility and opinionated voices without much in the way of displays of deeper understanding. Maybe I felt that way because I have been thinking about and talking about blogging and its impact on the media for a while, so such a shallow and unfocused discussion is always going to leave me wondering why I bothered. (Although that was entirely made up for by meeting cool people such as Mary Hodder and Susan Mernit.)

I wanted to discuss what impact blogging is having not just on print media, but on broadcast news in terms of the competition for attention and the variety of sources people use to gather their news these days. Unfortunately, either I explained myself inadequately or that issue is not on Gillmor’s radar. Or, maybe, he was just feeling a bit embattled after a less than creative Q&A session.

But I think that the point that people’s attention is being diverted away from the mainstream media in all its forms by various and assorted different pursuits, and people gather their news from many different sources. The idea of the effect of blogs being felt only by the print media is as fallacious as the idea that TV and radio are only being threatened by videoblogging and podcasting.

It’s not about comparing medium with like medium, it’s about understanding that people mix and match these days. They are as likely to read something online instead of watch the news, or listen to a podcast instead of read a magazine. What’s important is not the medium but the message, and these days messages can be communicated by anyone, at any time, in any medium.

UPDATE: I’ve been told that some people are interpreting this as me slating Supernova. That’s not the case – this was a different crowd and organised by different people, although there was some overlap and Kevin Werbach did advertise this do on the Supernova wiki. He has asked me to clarify that point, though, so I am.