Why I blog, and why the MSM should and many times shouldn’t

That’s the title of the talk I gave last week at IBC and that I have given in various forms at other places over the last year. I began the talk by showing off some numbers from Dave Sifry’s most recent State of the Blogosphere reports, the latest one being from early in August. Technorati is now tracking 50 million blogs, and that’s just a self-selecting sample of people who have registered with the site (well self selecting and plenty of splogs, spam blogs, which the Team Technorati is working on trimming from its ranks). That’s a lot of people.

The mainstream media, or MSM for short, can give 16-year-olds trying to lay their hands on the latest fashion a run for their money when it comes to herd-like activity. And newspapers, TV networks and everyone else trying to protect or resurrect an old media business model have jumped enmasse on what Jon Stewart called the Blogwagon. But it’s mostly been an unthinking, headlong rush towards the blogosphere, “to get snaps” from the good-as-advertising-gold 18-to-34 demographic.

Is this really about giving a voice to the already voiced, as Jon Stewart says? What value is it to our audiences to serve up ‘news sushi’, content we already produce and publish but just served up in bite-sized blog bits in reverse chronological order? And I can hear the editors out there saying: “But blogs are just snarky comment, and hey we’ve got snarky columnists in spades. We are so going to own the Technorati and iTunes Top 10.” (And I’ve heard them say this.) Sorry, but if you want to sit up on high and keep pushing your content out at the “great unwashed masses”, YouTube, CraigsList and their successors are so gonna own your asses.

This is not about changing your content management system. You’ve already sunk a lot of cash into those. This is about changing your culture. What do blogs allow you to do that you don’t already do?

  1. Blogs can get you closer to your audience
    And that’s exactly where you need to be. I met Robert Scoble at a Geek Dinner here in London last summer, and he talked about having a conversation with his customers on how Microsoft could better serve their needs. I don’t really understand when journalists moved away from their audience, but many people have that impression.
  2. Blogs can bring new voices to your journalism
    Since when did journalism become a game of pick the pundit? It’s lazy, and it’s turned a lot of journalism into a talking shop amongst pundits, politicians and other journalists. Google yourself some new voices. In the last year, blogs have helped me bring serving soldiers in Iraq onto programmes, helped me hear from a Saudi teenager calling for women’s right to vote and let me eavesdrop in on a guy’s thoughts as he left New Orleans to escape Katrina.
  3. Blogs can get you closer to the story
    Blogs and a world of tools that have grown up around them make creating multimedia stories in the field easier than ever. I’m an online journalist because I believe that the internet is a revolutionary medium. I can do better journalism with blogging tools: Real, raw and in the field, while being in constant contact with my audience. What do they want to know? What questions do they have for the people I’m interviewing?
  4. Blogs could just re-invigorate western democracy
    OK, OK, maybe I’m getting a little carried away. But I’m still an idealist at heart. That’s one of the reasons I got into journalism. Steve Yelvington, who really should be in your RSS reader, put it this way recently:
    1. The end of mass media. Here’s what the 20the century gave us: A population of consumers whose economic role was to eat what they’re served and pay up. These “people formerly known as the audience” are alienated, disengaged and angry. Instead of setting our sights on building a nation of shopkeepers, bankers and passive consumers, what if we set our sights on building a nation of participants in cultural and civic life? Perhaps this world where everyone can be a publisher will not be such a bad place.

And as Steve says a few days later in his blog, there isn’t a silver bullet, and I’m not going to try to sell blogs as one. But Steve told me in Florida a year ago that blogs represent a complex set of social behaviours that we’re just understanding. Blogs are just the tip of the ice berg in this fast moving world of participatory media. Blogging and the mainstream media has to be more than ‘me-too-ism’, and it can be. With a little thought to understand these new behaviours and a willingness to actually accept and adapt to these changes instead of wishing they weren’t happening, we might just have a chance.

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The future of TV?

After talking at IBC last Sunday, I’ve been thinking about TV, which isn’t something that I do much. My information diet is a lot like my friend Ian at CubicGarden: I watch a lot of video, just not a lot of TV. Suw and I didn’t even have a TV until recently when we bought EyeTV from Elgato, great little USB gizmo that not only allows us to watch Freeview over-the-air digital television but it also has some great scheduling and PVR features And like Ian, I use a lot of tools to shift through all the information out there: RSS readers, online aggregators and as Ian puts it “an offline social network”. Here’s a little walk through his day:

My home workstation automatically downloads, podcasts, video, everything.It then syncs the latest content with my laptop and I manually copystuff to my mobile phone’s flash card.

The video content is a real mix of mainstream content like Lost, DailyShow, Simpsons, etc, and content from the net (such as Hak.5, CommandN,etc) mixed in. We tend to just pick and choose depending on our moods.

The problem that I have with TV, as it stands, is that it adds content without providing me with tools to sort through it. There just hasn’t been that much intelligence in TV. My computer helps me filter through all the information I need to know. TV doesn’t. Or maybe doesn’t right now. It doesn’t have to be that way. Tom Coates wrote in a brilliant post: Social software to set-top boxes:

Imagine a buddy-list on your television that you could bring onto yourscreen with the merest tap of a ‘friends’ key on your remote control.The buddy list would be the first stage of an interface that would letyou add and remove friends, and see what your friends are watching inreal-time – whether they be watching live television or somethingstored on their PVRs.

Recommendation of information and entertainment from friends and professional contacts is increasingly important to my media habits. The television industry understands this. I saw a demo of what is now only a mockup of possible future features in set top boxes by one of the companies that makes middleware for them, OpenTV. For one, the interface was a lot more intelligent. It reminded me of some of the animation effects of the new Core animation effects in Mac OS 10.5. The visual animation showed other content that was related to what you were watching either on other channels or on the hard drive of you set top box. But what really caught my eye was that you could also see related content from friends or from video sharing sites on the internet, like YouTube.

Also, things the Tom envisioned such as webcams to chat with your friends while watching TV are already a reality. Philips was demoing set-top boxes with USB inputs for webcams.

More intelligence is coming to television. Set-top boxes are going to rival computers running media centre software for capabilities. Real interactivity might be coming to television. For too long, both the television industry and online content providers have abused the term interactivity. I don’t want to press buttons and interact with a box. I want to interact with my friends.

But so far this was just a demo. I asked how they planned to bridge social networks and cable networks. Right now, they don’t know. Electronic programmer’s guides have a lot of text data. But what about pulling in data from RSS feeds for video blogs or even from mainstream video sources? What about pulling in tags from the internet and other metadata? Right now, there isn’t any way to bridge those worlds.

Maybe it will happen when IPTV becomes a reality. That was another theme at IBC, and all you have to do is look a the headlines this week to realise that TV networks are coming back to the internet. NBC launches the National Broadband Company, and ABC and CBS are both offering more programming online). And computer companies are coming into your living room. Apple previews iTV. (Hey, it’s news that Apple actually previews anything!) More intelligence is coming to TV. Well, at least the technology.

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