I had a last-minute opportunity to speak at FOWA yesterday, as unfortunately Matt Webb had had to drop out. Luckily I had a few days to prepare, so I put together a version of my talk on the psychology of email – with added Dilbert and ICanHasCheezburger – and it seemed to go down fairly well.

Thanks to Marc Berry

Simon Perry took some notes, and Jemima Kiss covered it for The Guardian’s PDA blog.

FOWA have also put the video up online too: