Times (of London): Let’s do the time warp again

I just said on Twitter:

Times Editor Harding refers to a history he will soon be part of. http://bit.ly/47pu1o Confuses value with cost, and ignores supply.

It’s one of those times when 140 characters really over-simplifies what I’m thinking. Harding is quoted in the Guardian (my day job) as saying:

Harding said newspapers had been undervalued for years, pointing out that when the Times was founded in the 18th century it had cost more than double a coffee or a tumblerful of gin.

“We are going to rewrite the economics of the newspaper, newsgathering and delivery business,” he said. “We have to do that, we are in the fight of our lives.”

What I meant on Twitter is that referring to the media economics of the 18th century to build or justify a strategy for the 21st is clearly ludicrous. Paper in the 18th century was an expensive thing and steam presses hadn’t been invented. Information was scarce and could fetch a premium.

Cover price and revenue in terms of newspapers became de-coupled long ago. The bulk of revenues came from other services, primarily advertising-based, that we sold. I’d really like to hear a lot more honesty from the industry about the recent past of its business, not wistfulness for the 18th century.

General news and information is no longer scarce and according to recent surveys most people say they will simply find a free alternative if asked to pay. In the age of the internet, information is not scarce. Opinion isn’t scarce. People’s attention is scarce. What services can we provide that will pay for professional journalists to do the work that only they will do? We have always cross-subsidised newsgathering with other paid services. There are lots of revenue opportunities for a digital business, but up to this point, we’ve left it to others because information services don’t fit into the idea of the craft of journalism, i.e. they aren’t about writing stories.

I completely agree that paying for professional journalists to cover Iraq, Afghanistan, Sri Lanka and domestic politics and our communities is important. We need to find new ways to support it. I just don’t see how hearkening to a long distant past bears any relevance to the current market. Let’s talk about the economics of content in the 21st century and how we build a business to support quality journalism in this economy rather than pine wistfully for some past bathed in sepia tones and privilege when only the upper classes could afford a paper with their tumblerful of gin. It’s become a battle cry amongst digital journalists: Tradition is not a business model.

When I say that Harding confuses value with cost, I mean that, sadly, the social value of an activity is often not directly related to the compensation for that activity. If our societies operated like that, teachers would make as much as bankers because shaping the next generation’s minds would be as important as funding the next generation of businesses.

As the Guardian piece points out, there is an irony in Murdoch’s empire making the argument that newspapers are undervalued.

Martin Newland, the former editor of the Daily Telegraph and now editorial director of the Abu Dhabi paper the National, said that the Times itself had played a role in the undervaluing of newspapers by slashing its cover price to 10p in the 1990s.

The karmic wheel coming to bite you in the arse Mr Murdoch?

This probably doesn’t come through in 140 characters, but I’m not opposed to paid services online. I also believe that people will pay and, as a consumer, I do pay for value-added services. However, I tend to agree with Mathias Döpfner, chief executive of Axel Springer who predicted mixed models recently at the Monaco Media Forum and who said:

Readers had to be “seduced” with new offerings, not re-educated…

At the end of the day, what I see in News Corp is an attempt to ignore the media economics of the 21st century in an attempt to create a defensive position for a business model better suited when Mr Murdoch was one of a handful of media barons with the resources to bury competitors and bend the world to his will. The sun has set on that empire and it’s the dawn of another age.

Charge yes, in order to continue to support journalism. However, as Döpfner says, it’s about seduction with new services, not re-education or charging for commodity services where free alternatives exist. As to this move by News Corp, I can only say, goodbye and good luck.

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links for 2009-11-17

  • Kevin: An incredibly useful piece of journalism by Danny Sullivan speaking with Josh Cohen of Google News about a range of issues including paywalls, ACAP (a possible replacement for Robots Text Protocol) and existing agreements with news organisations. It's fascinating reading that news professionals and manangers should read. With all of the news about Google and news organisations, it's good to hear some details from the search giant itself.
  • Kevin: I met Jonathan Gosier at TEDGlobal, and he has posted an amazing infographic about the internet and cost in Africa. As he writes: "People often only see Africa from one perspective, here’s another. The above infographic details some of the happenings over the past few years in regards to infrastructure improvement and capacity building in Africa, particularly in the area of the internet and cost. The sources are various reports from the International Monetary Fund, InternetWorldStats, the Millennium Development Goals, research papers, various websites, executive market research and more; compiling some fascinating facts about the continent’s ‘infostate’ (trends in information technology and communication)."
  • Kevin: An interesting discussion between Mathias Dopfner, chief executive of German media giant Axel Springer, and Arianna Huffington. Although some of his arguments echo Rupert Murdoch's accusations that news aggregators are 'stealing', it's difficult to dismiss entirely what he's saying when he backs up his point of view with performance figures and Huffington refuses to disclose the revenues of her site. I also agree with Dopfner when he says: "Readers had to be 'seduced' with new offerings, not re-educated." I also tend to agree with him that mixed models of premium paid information services will exist alongside free. His argument came across as more nuanced than Huffiington's in this debate.
  • Kevin: Very interesting comments from Jim Chisholm at the Society of Editors 2009 meeting. Apart from 2) “Journalism is omnipotent and UK journalism is better than its competitors.” I'll leave the other four myths for you to read at Journalism.co.uk. However, these are two very important points:
    # Regional newspapers currently have a 11.3 per cent profit margin in the UK; nationals 8.2 per cent. Tesco’s profit margin is 8.2 per cent, but no one is predicting Tesco’s death, said Chisholm.
    # “This business doesn’t have a profit problem it has a debt problem.”
    # “UK newspapers are behind other markets in attracting digital revenues.”
    It's not just UK newspapers that are behind in attracting digital revenues. Most newspapers with a few notable exceptions in Denmark and Norway have built digital offerings without digital businesses. They have built audiences but done little apart from selling ads against eyeballs to generate digital revenue.
  • Kevin: Richard Perez-Pena reports: "Americans, it turns out, are less willing than people in many other Western countries to pay for their online news, according to a new study by the Boston Consulting Group." Only 48% of Americans would pay to read news as opposed to almost 60% in many western European countries. I'd like to see the figures for the UK where the BBC provides an excellent free service.
    One point to highlight "Americans were much more likely than people in the other countries to say they might pay for admission to sites that offered Internet access to multiple papers." Very interesting.
  • Kevin: A nice succinct view of what opportunities to keep and what opportunities newspapers should stop putting effort in to. Disagreement on whether video is an opportunity or a money pit. (My two pence: It can be both. It depends on how it's done. Web video is not TV.) I strongly agree with Francois Nel, who I count as a friend, when he says that newspapers need to give up on the what he calls DIY, what I call vertical ownership obsession. Francois says: “We need to let go of the idea that we have to do it all ourselves and we need to look at new partnerships.” Smart partnering will separate the winners from the dead pool.
  • Kevin: An interesting look at how News Corp removing the Wall Street Journal from indexing by Google might affect revenue. Murdoch says: "The fact is there’s not enough advertising in the world to go around to make all the Web sites profitable. And we’d rather have fewer people coming to our Web site, but paying.” There is truth in that, which is why I believe that news organisations need to develop new premium information services to support basic newsgathering.