Oxford Internet Institute: Blogging and the US elections footnotes

It was truly a great honour to speak on Monday at the Oxford Internet Institute about Blogging and the US Elections.

It was also slightly humbling to remember the differences between journalism and academic study. Journalists are trend spotters. We paint broad brush trends we see often with a mix of anecdotes and some statistics. We aren’t necessarily held to the same level of proof as peer-reviewed research (although some might argue that bloggers are a form of peer-review).

I think it’s easy to forget about the limits of what we know considering the time constraints journalists work under. We do need to remember that correlation is not causality. I think that journalists should be more honest and open about the limits of what we know instead of trying to be oracular, as Jonathan Zittrain put it. Jonathan is a friend of ours and also the brilliant Professor of Internet Governance and Regulation at the Institute.

I now have a small sense of what it must be like during the oral defence of one’s dissertation. Several questions interrogated various statements I made and asked me to support them with statistics not just anecdotes.

Having said that, I did do my homework. Honest. Here are some links.

1) I said that blogs have increased participation in US politics, and I mean not simply in voting but also participation in the process. I quoted a 2006 Edelman poll that said in summary:

A new survey of consumers released today in the European Parliament, revealed that nearly a quarter of the population in the U.S., UK, and France, read blogs at least once a week and of that group nearly one-third are moved to undertake some type of political action.

One of the roundtable participants asked me to clarify whether there was simply a correlation between blogging and political action, whether bloggers were more likely to be politically active or whether blogging encouraged them to become politically active.

To be honest, reading the press release, it’s unclear if the blog readers were moved to political action by blogging or simply took political action and also were blog readers. I remember the full poll being a little clearer, but I could only find the press release online. I couldn’t find the full results of the poll.

Anecdotally, I would say that tools help activists connect and therefore, previously isolated political communities were able to join together virtually and be encouraged to take real-world political action. But that still doesn’t answer the question: Correlation or causality? One student was studying political activist communities. They all seemed to use online organising tools. Did the activists use the tools or did they become activists through empowerment by the tools?

However, in preparing for the talk, I found several academic studies that indicated that blogging did indeed encourage political participation. I referred to them in my talk, but here are some other links. I found the summary of a study: “Online and Offline Activism: Communication Mediation and Political Messaging Among Blog Readers,” Homero Gil de Zuniga, Emily Vraga, Aaron Veenstra, Ming Wang, Cathy DeShano, and Dhavan Shah (first author from University of Texas-Austin; all others from University of Wisconsin-Madison). From the summary (Word document, study 3, with a PowerPoint presentation as well of this and other studies):

Political bloggers are viewed by many as lone voices, socially disconnected and working apart from the traditional mechanisms of participation. Critics assert that their audiences exist in an echo chamber, repeatedly exposed to uncritical reports that polarize but do not mobilize. This research challenges that view by examining the ways in which the members of blog audiences engage in the political process.

I also have a pre-release copy of David Perlmutter’s Blogwars. I’ve only read about a third of it. And he makes reference to other studies showing that links between blogging and increased political awareness and participation. I’d suggest taking a look at his blog for more information. He is involved in some of the research in the previous links.

2) I also talked about the YouTube effects in my talk. I wrote a post last week referring to how YouTube was becoming another political channel, allowing Barack Obama’s speeches to reach an audience that wouldn’t have been possible with traditional 24-hour-cable channels. As of writing this, his speech at Ebenezer Baptist Church in Atlanta, which Martin Luther King once was pastor, had been viewed 600,000 times. In the week since it was posted, his South Carolina victory speech has also been viewed 600,000 times. As I wrote, Obama’s video would have been clipped by the 24-hour cable news channels. But the speech in its entirety would have been an ephemeral event forgotten in the attention-deficit news cycle. Will these videos bring new supporters to Obama? I just don’t know. I only raise the issue as a new phenomenon, and unfortunately, we probably won’t know the impact until after we have a nominee.

A student asked me if we knew anything about who had seen these videos. Were they from the US? Could they vote? I admitted that I didn’t know. Web metrics are a black art, and I don’t have access to the traffic information from YouTube.

I don’t know what impact these speeches uploaded to YouTube will have. I don’t know whether they are influencing new supporters or simply being passed around by those who already support Barack Obama. I think the impact of the viral videos like ‘Obama Girl‘ (viewed 5.7m times) or the ‘Yes we can’ mashup (viewed 1.5m times in three days) is even more unpredictable. I am sure that we’ll see some fascinating research come out of this new trend after the dust settles.

3) I mentioned a January poll by the Pew Internet and American Life Project showing that 27% of those under 30 and 37% of Americans aged 18-24 were receiving campaign information via social networks.

In this regard, substantial numbers of young people say they have gotten information on the campaign or the candidates from social networking sites such as MySpace and Facebook. Overall, more than a quarter of those younger than age 30 (27%) – including 37% of those ages 18-24 – have gotten campaign information from social networking sites. This practice is almost exclusively limited to young people; just 4% of Americans in their 30s, and 1% of those ages 40 and older, have gotten news about the campaign in this way.

A student also said that young voters are unreliable voters. They express a lot of enthusiasm, but often don’t show up when it counts at the ballot box. This has historically been true. In 2004, Howard Dean was seen as yet another example of a candidate who courted the youth vote, only to have young voters stay home.

Barack Obama has not only generated youth enthusiasm, he has also got out the youth vote. David von Drehle writes in Time:

Turnout among the youngest slice of the electorate more than doubled from 2004, when Howard Dean’s intense campaign on college campuses produced far more modest results. This was part of an overall surge in Democratic participation — but while overall Democratic turnout jumped 90%, the number of young Democrats participating soared 135%.

It’s hard to say whether this is a trend or an anomaly. Only time will tell.

(I also mentioned another Pew study of bloggers during the talk. That’s here.)

4) Another student asked: Why should the media organisations like the Guardian or BBC blog?

This was a question that I get often from a number of audiences for different reasons. Journalists don’t see blogging as journalism. Some bloggers don’t see think journalists should blog because they see blogging as something that exits as a counter to the mainstream media so they see media organisations’ blogging as an attempt to co-opt grassroots media.

I started by giving him examples of how blogging had added to the journalism I do, and I’ve blogged about that before. The student didn’t feel as if this was a reason for why the media should blog.

I gave him a couple of examples of how having a standing as a blogger and with bloggers were important in the newsgathering that I do. As I mentioned, bloggers have Googled me to find out who I am before talking to me, before agreeing to an interview. And as Matt at Blackfive did, they post their responses to my questions to give their readers a chance to see whether the journalist spun the story.

He still didn’t seem satisfied with the response. In the end, I see social media, such as blogs, as one way that journalists can reconnect with their audiences. I think that’s important for journalists because too many journalists are isolated from their audiences. They are writing for other journalists and their sources, not the audience.

I also said that it’s important because journalists still believe that quality information is enough in this world of information overload. They are still operating on assumptions based on a world of information scarcity, when they had the power of gatekeepers. They controlled what information got into the scarce pages and on scarce airtime. Now, people have so many choices for information and entertainment. The scarce resource isn’t information but time and attention. News organisations aren’t simply battling the old competition – the other newspaper, the TV station, cable news – but also new competitors, YouTube, the XBox, MySpace, Craigslist, etc. Social media allows journalists and journalism organisations to connect directly with their audiences and build a relationship with them, a mutually beneficial one.

Robert Patterson has a great description of how this works with US National Public Radio’s new morning programme, the Bryant Park Project and their use blogs and Twitter. For him, it’s like a virtual diner in the morning where there is a warm welcome, a cup of coffee and a conversation. As he says:

Wrap the content in a community.

That’s the ‘Jesus wept’ summary of social media.

Many news and media organisations see the meteoric growth of YouTube, MySpace and Facebook, and still stuck in the mass media mindset, they want some of those eyeballs for their advertisers. They focus on the strength of their brands and the quality of their content and ignore the quality of the connection and interaction with their audiences. They also get distracted by the technology they don’t have. Why not pose a different question. If you want to want to ‘wrap the content in a community’, what editorial steps can you take to build a relationship with your audience and build a community?

Hopefully, that answers a few of the questions with some supporting information and links.

Jonathan did ask whether a journalist had been caught out saying one thing in his or her reporting and then something less balanced, less objective in a blog. I didn’t know of any instance of this happening. Do you?

Thanks again to the Oxford Internet Institute for the honour and opportunity of speaking there.

UPDATE: A student also asked me about projects trying to garner international opinion about the US elections, seeing as the elections have such an impact around the world. I mentioned a project by Global Voices and Reuters to look at what bloggers around the world are saying about the US elections. The project launched on Tuesday, Voices without Votes.

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Why re-invent the CMS wheel?

Today on Twitter, Martin Stabe, fellow journalism blogger and new media journalist, and I were having a good back and forth about content management systems. Martin is a kindred spirit: Journalist through and through and blessed/cursed with technical skills. That’s another post lurking in the back of my head, and as so often, I digress.

Martin said via Twitter:

CMS I’m using requires: minimum 18 clicks, 2 screens and 2 more popups to publish 1 story. Is this normal?

To which I responded,

but I’m sure your click-heavy CMS makes (up) in scalability what it lacks in flexibility, speed and ease-of-use. 😉 (sic)

Does this describe your content management system? How much flexibility have you given up in a false choice for scalability? Are your journalists 18 clicks from publishing? Shouldn’t it be more like three or four clicks? Journalist, sub (copy editor) and then publish?

I have a question for the journalism industry. Instead of sinking literally millions of dollars/pounds/euros into content management systems either in the form of a payment to one of the CMS companies or for bespoke development, why not take one of the open-source systems and become part of the development community?

That’s what Steve Yelvington at Morris Digital Works has done working with and extending Drupal. Today on his blog, he highlighted a developer in Belgium who has extended Drupal to integrate with Adobe InDesign to create a “web-centric CMS that drives print output“.. (A tip I also got from Chris Amico via Twitter, which should be an implicit statement about the value I find in Twitter.) As Chris and Steve point out, there is a detailed write up on the Drupal groups website. It was developed by someone who isn’t a professional programmer but a philosophy major.

Now, trust me, I have first hand experience with third-party software that doesn’t scale to cope with the high levels of traffic and interaction at a major media website. But many large media organisations have smaller sites or sub-sites, which can be test beds to develop and test open-source tools into high-volume, highly flexible content management systems. You can see the New York Times moving in this direction with not only the hiring of great journalist-programmers like Derek Willis but also a blog about their open-source projects that highlights their contributions back into the open-source community.

And the New York Times show that you don’t have to turn over your entire CMS to take advantage of open-source projects. WordPress powers their blogs, and they using open source elements in their codebase.

I think another avenue that news organisations should investigate is adapting blogging APIs for remote access for their content management systems. Not only will it add the ability to tap into a host of tools like Flock, Ecto and MarsEdit, but it also could ease remote access and publishing, allowing journalists to file at the speed of news. Daniel Jalkut of Red Sweater Software, which makes blog editor MarsEdit, told me about a post he has written about using “a standard web-editing API to an arbitrary service“.

Steve worked on the Newspaper Next project and he is a great evangelist about the process of innovation. Innovation isn’t a destination but a never-ending process.

As I quoted Steve last summer:

We need to think of making things that are good enough and not overshooting. We’re taking too long to create ‘perfect ‘ systems that don’t meet needs. We over-invest, over-plan and then we stick with the bad business plan until it all collapses. Come up with a good idea and field test. Fail forward and fail cheaply. Failure is not a bad thing if we learn from our mistakes and correct. Be patient to scale. Impatient for profits.

Apache, an open-source project, runs the majority of the world’s websites (although just barely more than 50%) With open-source development, you’re not in that process alone but can draw on and contribute to constant improvement. Robust open-source projects also have healthy developer communities rich with talent, and as Suw points out, businesses have developed to provide enterprise-level support for open-source platforms.

News organisations should not be seduced by the flashy CMS vendors at trade shows and instead investigate the disruptive innovation possible through open-source development. What are your journalists doing 18 clicks away from publishing? Getting beat by the competition.

YouTube providing another political ‘channel’

TechPresident and The Nation in the US highlight an interesting trend in the presidential elections this year, and that is that YouTube is providing a venue for candidates’ speeches that might otherwise get lost in the mainstream media agenda of the day. They point out that Barack Obama’s speech is the fourth most watched video on YouTube, trailing a couple of Britney Spears, a perennial click champion. On Sunday, his South Carolina victory speech was the fifth most watched video on YouTube.

Ari Melber writing for The Nation says, “Barack Obama delivered a riveting speech about America’s moral crisis this weekend, calling for a united movement to overcome the nation’s moral deficit and mounting economic inequality.” But, he adds:

Great speeches don’t matter if no one hears them.

Kevin Drum at Washington Monthly says that most voters don’t get to see these speeches, apart from a few sound bits clipped up on cable television, which he reads as a disadvantage for Obama. At the moment, the main themes in the coverage of Democratic race is the bare-fisted brawl between Obama and the Clintons, or Billary as Frank Rich called the power-couple. But YouTube is allowing more voters to hear the candidates’ messages instead of following the ‘horse race’ or the story line out of the day’s papers or political chat shows.

Marc Ambinder in The Atlantic points out that Obama focused a lot of his efforts and organisation on winning Iowa and South Carolina and that he won’t be able to replicate that in the next week to cover the more than 20 states holding primaries and caucuses on Tuesday 5 February. YouTube might be a force multiplier for the Obama campaign. His speeches are getting an audience much larger than they would in past election cycles. His own social networking site MyBarackObama.com is helping drive traffic to the videos. It’s a fascinating development in an already gripping US presidential election.

But I also think this is another example of how the end of media scarcity changes the journalistic and political landscape.

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Building community on Everyblock

Everyblock.com is now live, and in online journalism circles, the buzz is up there with the iPhone. Brad Flora at Chicago Methods Reporter probably put it best when he said: (UPDATE: sincere apologies to Brad for not including the link to his post in my original post)

The site’s as close to a “rock star” launch as you’ll see in the online news world. Holovaty and EveryBlock designer Wilson Miner are both alumni of the Rob Curley era at Lawrence.com, where Holovaty co-created Django, a popular open-source Python development framework. In 2005, they created the widely-praised Google Maps mash-up ChicagoCrime.org. I don’t think I’ve been in a conversation about online news in the last year without someone mentioning Holovaty and asking what I thought EveryBlock was going to look like.

Everyblock aggregates a number of different types of data including news stories, and public data about housing permits, crime and liquor licences to name a a few and also ‘missed connections’ from Craiglist, photos from Flickr and business reviews from Yelp. Patrick Beeson says that it ‘brings local back‘. And he says:

I know many print, err traditional, journalists are going to scoff that this isn’t journalism. No, it’s the new journalism; the journalism that users can use for their own purposes — EveryBlock itself is a mashup at heart — because they can drill down to what is meaningful to them.

And Patrick goes into whether this threatens newspapers and their business model. I think it doesn’t so much as threaten a traditional business model as it highlights the different ‘jobs’ that people used to use newspapers for and how those jobs are being peeled away by other businesses. Steve Yelvington describes this concept of ‘jobs’ in the context of innovation and the Newspaper Next project that he worked on.

Adrian Holovaty spoke to folks at Poynter about the project.

Tompkins: You have said that you didn’t consider EveryBlock to be a competitor to traditional media. Why do you say that when everybody is competing for eyeballs and time?

Holovaty: Well, under that definition, YouTube, MySpace and, heck, all Web sites, are competitors to traditional media. I don’t consider EveryBlock a competitor to traditional news outlets because we only include news that has to do with specific, granular locations — not citywide, statewide or nationwide news.

This is my initial reaction to a first step in an exciting project. Looking at this in terms of a larger local media strategy, I would say that it is part of the puzzle. I think that data and aggregation are a missed opportunity for a lot of organisations, especially ones in the US where publicly available structured data is relatively easy to get. I think there is another piece of the puzzle that would be important and that is the community aspect. Right now, this reflects activity in a physical community and on virtual communities like Flickr and Craigslist. I am curious about what plans Adrian and his crack team have for building community around Everyblock. If they do, I wonder if they plan to build a way for the community to self-organise or if they will add people, paid or volunteer, to help seed the community. At the moment, I see social data, and I wonder how the site might develop to foster social interaction. These are just my initial thoughts, and some of the answers might be out there already.

But I still think that news organisations are missing opportunities to socialise their content and their sites because of narrow focus on content, site architecture and technology. I see Everyblock as an interesting evolution in terms of a geocoded mashup, but I still see many more unexplored opportunities in building social interactions and social connections around media.

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A social network for wired journalists

Ryan Sholin, Howard Owens and Zac Echola in the US have started a Ning network for wired journalists and those looking to network and gain experience. The mission is:

WiredJournalists.com was created with self-motivated, eager-to-learn reporters, editors, executives, students and faculty in mind. Our goal is to help journalists who have few resources on hand other than their own desire to make a difference and help journalism grow into its new 21st Century role.

While it started in the US, there are already several international journalists who have joined. They are already talking about how to get started blogging, vlogging and shooting your own pictures. There is also a group on what to do when the layoffs come. There are a lot of Strange Attractor friends and readers who have joined the network already. I’m glad to have a virtual place to hang-out when we’re not blogging. See you there.

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Why make the effort to create social media?

Mass media focuses on promotion and creating a media experience that will attract the greatest audience. Social media focuses on building a community with an audience that has the greatest connection with not only the media, but also with the creators of that media and each other.

For many in mass media, efforts beyond mere marketing seem to be a waste of time. The connection of social media seems a waste of time and effort. Why worry about connecting with the audience when the goal is create the biggest audience for advertisers?

With so many media and entertainment choices, audiences have become less loyal. Channel surfing has become the norm, and mass audiences more difficult to deliver, just ask the music industry. In part, I think that people realise that they had become just ‘eyeballs for advertisers’ in the age of mass media. But somehow as mass media became disconnected from their audiences, they forgot some of the lessons of the past that well could point to the future and social media.

As Steve Yelvington says in remembering Mike Royko, the great Chicago columnist, and one of the only reasons that I read the Chicago Tribune:

Is Royko relevant in the 21st century? I think there’s much the aspiring blog-centric journalist can learn from the writings of Chicago’s voice of the people, the man who almost singlehandedly carried the old Chicago Daily News for years, the man who sold more newspapers than anyone who sat in any publisher’s office in the city of broad shoulders.

Today’s J-student should understand that the task is not to get a job and draw a paycheck, but rather to build a following. Learn from Royko.

Build a following and a community by breaking the fourth wall of the Fourth Estate. We need to reconnect to our audiences and our communities. In a must read post, Robert Patterson sums up how social tools like Twitter can not only help build this sense of community but also break some of the limitations of linear media like radio.

From this small beginning Laura talked to others and the “Diner” started to emerge. … The listener started to become part of the show – not in air – but with the crew. As they did stuff on air, they got not just feedback but stimulation and vice versa.
“Radio is a linear medium” Laura reminded me. “You have to listen to the end to get what we do. Twitter with its short form – enables us to introduce short cuts”. From my part it introduces the many to many while the one to many is still going. This I think is the future if Radio and TV. To wrap the Program with a society.

I think it is also the future of newspapers, which is really just a forgotten lesson of newspapers’ past. Build a following, a community, and you’ll build your business.

How not to break news online

Suw and I needed a good chuckle, and we got one with the Times’ coverage of the crash landing of BA Flight 38 at Heathrow. (I would expect this wording to change after a sub has had a more rigorous look at this. Or maybe not, the story hasn’t been updated for an hour.)

All available fire engine cover was deployed to assist the stricken flight BA38 from Beijing after it fell short of the runway, after reportedly approaching the ground at an angle. Three passengers are reported to have sustained minor injuries.

While one certainly wouldn’t want his or her flight to approach the ground at say a 90-degree angle, but if a plane doesn’t approach the ground at an angle, it might prove difficult to land at all. And according to the Times’, Gordon Brown only barely escaped injury or even certain death.

It is believed the stricken flight eventually came to a halt, just 1000m from the Prime Minister’s flight. There is believed to be no terrorist link.

Now, as an American not well versed in the metric system, even I know that 1000m is a kilometre, which as “Mike Bibby, St ALbans, England -not EU” says in a comment on the piece, “1000 metres? Thats not even a near miss!”

This shows us once again why news is too important to be left to the cult of amateurs.

But seriously, newspapers should break and update news online, as I’ve said before. However, after the initial crush of the story, you have to hone the piece. Don’t let sloppy writing stand.

UPDATE: Suw pointed out that there was interesting response to the broadcast coverage on Twitter and then later in blogs. Our friend Ewan Spence provided excellent rolling updates on Twitter, and had this comment about BBC News 24’s coverage:

Giving up on BBC News 24 coverage. Too emotional and trying to get passengers on mobiles to say words like scared, frightened. Radio 5 wins.

Our friend Vince had some strong words for ITV’s coverage:

Earlier in the same program they had an interview with one of the passengers who categorically stated that it felt like a very rough, but otherwise normal landing and it was only when they’d been evacuated from the plane and saw bits of aircraft and landing gear strewn across the grassy strip before the tarmac that they realised they’d had a lucky escape.

Yet when it comes to wrapping up, newscaster Mark Austin completely ignores the witness account – the facts – in favour of the sensationalist, unsupported hyperbole above.

Suw made the suggestion that more news organisations should monitor Twitter for instant reaction, not just to the news event itself but also to their coverage.

Cover the issues not the candidates

This is more than my rant last week about the media’s coverage of politics. It is actually a good suggestion from Christopher Hayes, Washington editor of The Nation, on how to make campaign coverage better. He’s refreshingly candid about how journalists cover campaigns, highlighting how reporters can almost feel like embeds in Iraq and lose perspective on the candidate that they cover. Also, I thought he was particularly honest about how it’s often easier to canvas fellow reporters’ opinions than it is to talk to voters in a place you don’t know.

His suggestion is that instead of covering candidates, cover issues. Cover the economy, education or foreign policy and compare the candidates and their changing positions. I’ve heard partisans say that Barack Obama or Hillary Clinton don’t have a position on ‘x’ issue and are just spouting rhetoric, when I know full well they do, it’s just not getting coverage in the breathless sprint that is this year’s compressed primary and caucus schedule. (For those not familiar with the American system, several states have moved their primaries and caucuses forward in order to have some influence in the nominating process. Some felt that they were left out by having primaries late in February or early in March when the nominations had all but been decided.)

It’s near 3:48 in this clip, but the whole piece is well worth listening to. On the Media has some of the best coverage of the US media there is.

I think there is still value in covering the campaigns because issues aren’t the only criteria that voters use in choosing a candidate, especially when it comes to picking the US president. But maybe this is one way to add some perspective to the horse race.

Seesmix highlights my Seesmic US elections experiment

Seesmix, which gives a snapshot of 24-hours on the video conversation site Seesmic, highlighted my experiment of talking about the US elections.

As you can see, the feedback has been really positive from the Seesmic community, and I’m going to continue doing it. I’ve heard from voters in Iowa, Maine, Masschusetts, New York and Virginia. The time difference has been a bit of an issue with me going to bed just as the Seesmic users in the US warm up for the night, but the conversation still has been very interesting. There is definitely something very interesting going on here, and I’ll be curious to see what happens as Seesmic develops and grows. But one thing that I am sure, this form of video conversation creates a slightly different feeling than video sharing services like YouTube, Daily Motion or Metacafe. Well, I’ll let Deek Deekster describe it.


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What is an online journalist?

Craig McGill recently asked: What is an online journalist?

So what should a digital/online reporter be? Should they go out on stories alongside print reporters and basically be someone who takes video, pictures and audio soundbites and then files it back to the office? Should they also be editing that content just as a wordsmith edits his words? Or should all of that be the work of the reporter and there shouldn’t be an online tag? Said reporter then comes back to the office and crafts/edits the words and everything else? Seems like a lot of work for one person.

It caused me to think, because I have always defined myself as an online journalist, despite the fact that I was trained as a newspaper journalist and for most of my career I worked for a public service broadcaster, the BBC. Yet by 1999, just five years into my career, I had already worked in every major news medium: Newspapers, television, radio and the internet.

I will admit that my motivation for the self-definition has been, in part, an act of defiance, a professional statement to the high priests of the Church of Journalism that, despite the perceived power and importance of newspapers and television, I chose to work online. Why defiance? I made the move online in 1996. A couple of years later, when I considered moving back to newspapers, my experience was dismissed as if my work online didn’t count. Even computer-savvy journalists, even back in 1998, told me that I would have to chose between technical work and journalism. Instead I forged my own path at the BBC.

There I covered stories for radio, television and online, such as the Microsoft anti-trust trial and the dot.com boom. For years, I had a slot on BBC 5 Live talking about technology and the internet, and I covered US politics, current affairs and entertainment for the website. There wasn’t a binary decision to be made about whether to be online or be a journalist, whether to be technical or editorial – I was both. Any field journalist knows technical knowledge is a requirement for the job: If you can’t get your story, your audio and your video back to the office, the quality of the journalism does’t matter.

After the dot.com crash, I watched as many of my online journalism colleagues were laid off, their divisions gutted, downsized or destroyed. Most of them were so disenchanted with the experience that they left journalism entirely. In 2002, the BBC News website did a Q&A – the questions came from the site’s readers – with Peter Jennings in the New York studios of ABC News. After the interview, Mr Jennings took us to the online department, introduced us to the staff and showed us their work with collegial pride. He grumbled that “the Mouse (Disney)”, ABC’s corporate parent, didn’t value their work much and was cutting staff.

It’s an attitude that is still common in journalism today, even if the number of digital staff is increasing. You can see it in the responses to Craig’s question, for example, the journalists who believe that their online colleagues do little more than “type the stories up for the web”. It’s about as dismissive as Truman Capote saying that Jack Kerouac’s On the Road was not writing but merely typing.

In the early part of this decade, I remember talking to university classes in the Washington DC area where I was based. They would ask how they could get a job like mine, and I had to tell the students that my job was one of a handful of editorial online positions. At that time, most online positions merely re-purposed content from newspapers or broadcasters for rather unimaginative websites. A large number of the sites that provided original news reporting for the web got wiped out in the crash. It was content on the web, not of the web, but not by choice of the journalists, rather, it was due to lack of vision by the editors and management who were so focused on the present that they never looked up to see the future.

Beginning just a couple of years ago, that changed. Broadband had reached a tipping point in the United States, western Europe and many parts of Asia. Despite the dot.com crash, people had continued to make the internet an important part of their lives. News organisations woke up from their post-crash schadenfreude to realise that the internet hadn’t died. Yes, it might have been a victim of irrational exuberence by some, and get-rich mania by others, but the medium had continued to grow and develop.

Now, some newspapers find the shoe on the other foot. The internet continues to rise as a medium and newspapers and their business are in decline.

I guess this is all a rather roundabout way to explain not what is means to be an online journalist, but for me, why the self-definition as an online journalist means more than a job description.

So back to Craig’s original question. What is an online journalist? Craig asked several people to answer the question, including Bryan Murley of the Innovation in College Media blog. Bryan said:

I see an online journalist as one more in mindset than anything. A page designer can be a good online journalist, if given permission. A photographer can be an online journalist or a stick-in-the-mud.

I would have to agree, and it reminds me of Rob Curley’s about the importance of mindset rather than skillset. You can learn to do anything, but you need to have an open mind, professional curiosity, and a passion to try new things and to learn from your experiments.

Throughout most of my career, and even still today, I have to explain that my background is journalism and not computers. I have only taken one computer course in my life, Pascal in high school, and I dropped it after one semester. Since coming to the UK, I have found an anti-technology attitude here that is alien to me. If you use a computer, the media believes that you must be a ‘boffin’ or some pasty, anti-social creature who prefers the company of computers to people. Suw has wondered if this is down to the culture within the university education system which has a history of pitting science against the humanities, and most people in the media have humanities degrees. It’s odd because you can’t walk into a newsroom and not see a computer, but computers still don’t fit into the sense of self of many journalists.

I know my way around a computer and the internet, but I don’t know much about Flash or database programming. I’m a cut-and-paste coder not a developer. I know more about multimedia than I do about developing web applications. I know much more about remote comms than most because so much of my career has been learning how to file from anywhere.

But I know what’s possible, and I know the importance of working with people who know what I don’t. I know that working with a good team can achieve not only what is possible now but redefine what is going to be possible. I know that online journalism is not a mature medium like newspapers, radio and television. It evolves constantly and is still developing forms, styles, conventions and a grammar. That is what excites online journalists. It’s blogs and social networks now, but in a few years, it will be something entirely new.

That is why, through good times and bad, I choose to work online. Yes, the naysayers and the curmudgeons annoy me. The red mist still descends when uninformed people dismiss the internet as a journalistic medium. But I have more than 10 years now of working online for two of the most successful, prestigious news websites in the world. Personally, I don’t feel the need to justify my journalistic credentials to anyone, although there are people in the profession who still ask me to do so.

But there are more innovative and imaginative people to work with now than a few years ago. There are more of us who know what the web is capable of and are eager to just get on with it. That’s why I’m looking forward to 2008. After a lot of groundwork, I’ve got a couple of projects to really sink my teeth into, to explore what is possible with some excellent partners. I can’t wait. Happy New Year!

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