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  1. Reg
    Reg September 30, 2011 at 12:24 pm |

    Kevin, couldn’t agree more. Print and online are very different products with different audiences and “use cases;” arguably online is a whole set of different products, depending on device, time of day and location of user. One key issue here is how to serve up different offerings in a cost-effective way, but it’s a critical challenge for news organizations. Reg

  2. Kevin Anderson
    Kevin Anderson September 30, 2011 at 1:38 pm |

    Thanks Reg. One of the things I noticed as newsrooms integrated is that it sometimes led to neither print nor digital products being well served. In a lot of cases, both print and digital audiences seemed to suffer from less service. Some of that speaks to the depths of cuts in the industry, but I think some of it also stems from a lack of matching product requirements with staff resources. Of course, I don’t know many if any journalist or journalism manager who thinks like this.

    A few people on Twitter have said that this is hard, and I agree when you characterise this as a challenge. It is a challenge, but as you say, a critical one. best, k

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