FOWA 07: Mike Arrington – The Future of Start-Ups and Web Companies

I’m here today and tomorrow at Carson Sytems’ Future of Web Apps conference in London – they let me in so that I could blog it and provide them with summaries of each session for their site, so you’re going to see pretty comprehensive coverage. Enjoy!

Mike Arrington – The Future of Start-Ups and Web Companies

(Sorry, missed the first five mins of this.)

We’re just getting started, there is no bubble. Companies are failing early, which is how it should work.

it’s just that the best internet apps are still to come. Digg, and YouTube are not the epitome. Some of the companies launching in the next couple of months are good, and one will give Digg a run for a money.

What to focus on:

1. Have a good idea: Digg, Del.icio.us, did this – it was stuff that they wanted to do themselves. Once you have a good idea, to be successful either:
– invent a market
– destroy a market, which is a lot more fun

2. Have a business plan
It’s good to have a business plan, but some of the best start-ups never had one. YouTube ditched their original business plan.

3. Have a revenue model
Especially if you have costs. YouTube had a hideous bandwidth bill, burning a million dollars a month. You need a plan to make money.

4. Build it cheap, test the waters
If it doesn’t scale, that’s ok in the early days, but don’t build a fully scaled platform then hoping that the customers will come. Chances are they won’t.

5. Avoid a high burn rate.
Most dangerous time is just after a company raises a few million dollars. Want to avoid feeling of insecurity, so they start paying more than they should, travel more than they should, hire a PA or PR when they don’t need one. If you’re careful, 5/6 million dollars can last 5 or 6 years. Easy to get away with is, because there’s always a good excuse. Stay the wya you were the first six months when you had no money and spent no money.

However…

Technorati Tags:

Continue reading

Open publishing – Open access in the scientific world

The creative world is not the only one grappling with the implications of open publishing. In the scientific world there has been great debate about ‘open access publishing’…

And here I run afoul of terminology. I’ve been using the term ‘open publishing’ to refer to the process of publishing your materials for free online, whatever those materials may be, at the same time as you publish a physical version that can be bought. When you start digging into Wikipedia, though, it seems that for some people ‘open publishing’ means the ‘process of creating news or other content that is transparent to the readers‘. I was going to cover that under the heading ‘open writing’, although it may be more accurately described as ‘open source journalism’ or ‘collaborative writing’ or ‘distributed journalism’ or ‘networked journalism’ or, frankly, any one of a whole number of different phrases.

I think this illustrates just how little consensus there is on these issues. There are so many shades of grey that people are tempted to think up new terms for each one, but I’m going to stick with these two:

  • Open publishing – making commercially published materials freely available online under a permissive licence that allows for at least some reuse.
  • Open access publishing – making scientific and medical research papers freely available online under a permissive licence that allows for at least some reuse.

Others may not agree with this, and certainly the issues are more complex than those definitions suppose, but they’re going to have to do for now. We can discuss nuances in the comments!

Good places to get started with open access are three of the Wikipedia articles: self-archiving, open access publishing, and open access journal.

Dr Ben Goldacre recently wrote in his Bad Science column (which is published by The Guardian, and which he self-archives):

There are some things which are so self-evidently right and good that it’s hard to imagine how anyone could disagree with you. The “open access” academic journal movement is one of those things. It’s a no-brainer. Academic literature should be freely available: developing countries need access; part time tinkering thinkers like you deserve full access; journalists and the public can benefit; and most importantly of all, you’ve already paid for much of this stuff with your taxes, they are important new ideas from humanity, and morally, you are entitled to them.

The parallels between this concept and the one underpinning the Creative Commons/Free Culture movement are fairly obvious. It’s not just culture that wants to be free, but also information.

The point of friction between author and publisher, though, is slightly different. In the cultural world, publishers get hung up on controlling their intellectual property rights, and in particular about both file sharing and commercial piracy. But the arguments hinge around one economic question: will open publishing bring the publisher (and thence the author) more sales and, therefore, make them more money?

Both author and publisher want to make money, and their needs are relatively well aligned. They both want the author’s work to be popular because popularity tends to result in higher sales, and it’s fairly obvious that releasing your work for free online increases the number of people who have access to it and thus the number of potential buyers. As mentioned in a previous post, the main debate is about the details of whether open publishing cannibalises or increases sales.

Note: The same works for music and movies, even if those industries haven’t quite figured it out yet.

With open access, the needs of the author and of the publisher are not aligned. The author of a scientific research paper wants their paper to be widely read and cited by other scientists. They don’t get paid for writing, there’s no fee from the publisher for their work – any increase in income comes indirectly from being a successfully published and widely cited authority in your field, and thus being able to command better salaries or larger grants. So the author is not interested in being paid for his or her writing.

The science publisher, on the other hand, is very interested in people paying for access to their journal. It’s how they make their money. Thus they see open publishing as a threat – who would pay to access their content if it’s available for free online?

This leads to two opposing publishing models: Reader Pays and Author Pays. The former is the traditional ‘we publish it, you pay for it if you want to read it’ model. The latter has been adopted by some open access journals, such as the Public Library of Science, the Journal of Medical Internet Research, and BioMed Central, which charge authors some sort of fee in order to cover their costs.

There is at least one other way, though, which could be called Third Party Pays, where the costs of publishing are subsidised by an institution, or covered by income from another source such as advertising, grants, etc. Some are even run by volunteers, thus incurring minimal costs.

According to Peter Suber, only 47% of open access journals charge authors a fee. He says:

Only a minority of existing OA journals actually used the most-studied and most-discussed business model for OA journals –charging author-side fees. (Let’s call these “fee-based” OA journals.) The majority of OA journals turned out to use business models that had rarely been acknowledged, let alone studied. (Let’s call these “no-fee” OA journals.) We thought we understood OA journals but we only understood a subset, and the greater part of the whole was still largely unknown.

I wish I could tell you how many different ways the no-fee journals have found to pay their bills, and which methods work best in which disciplines and countries. But I can’t. No one has done the studies yet. A few ships have approached the coastline of this land mass but we haven’t come close to penetrating the interior or producing a map.

As Peter says, it would be interesting to find out a lot more about the business models for the 53% of journals that aren’t charging their authors – the creative industries could potentially learn a lot from the publishing models used by their science publishing colleagues.

But the science publishing industry – where I started my postgraduate career, I have to mention – is not happy with open access. John Wiley & Sons, Reed Elsevier and the American Chemical Society are three of the biggest members of the Association of American Publishers, which has hired ‘PR pitbull’ Eric Dezenhall to try and swing the debate their way. This has been seen as an act of desperation and an attempt to derail real debate in favour of soundbite marketing tactics.

The threat is, of course, economic. If scientists prefer free open access journals to reader-pays journals, then the publishers’ business model is threatened. Some of the non-economic objections to open access, such as accusations that it does not support peer review, are clearly nonsense. Peer review – the process by which a paper is distributed amongst other experts in the author’s discipline so that they can critique it – requires only someone to arrange it and there is no good reason why an open access journal cannot peer review as well as a traditional journal.

Just like the cultural world, though, the genie is out of the bottle and sunning himself on a beach in Rio. Open access is not going to go away, and traditional publishers need to adapt or die. It’s scary, and the shape of future scientific business models is not clear, but there’s no escaping change.

Technorati Tags: , ,

Open publishing – Cory Doctorow

It’s virtually impossible to talk about open publishing without mentioning Cory Doctorow. As one of the most vocal supporters and active users of the open publishing model, Cory is frequently cited as proof positive that open publishing works. I’m not sure that Cory’s success means that every person who publishes their work online under a Creative Commons licence is thus certain to also be successful – success relies on a lot more than availability. But what we can say is that releasing his material free online has helped him to build up a loyal fanbase of readers and a significant profile which helps him earn money both directly and indirectly from his writing.

Of course, writing is not all that Cory does – he’s also a renowned digital rights advocate with a formidable reputation as an expert and activist who worked for the Electronic Frontier Foundation. He also blogs at BoingBoing, one of the world’s most successful blogs, and now he holds the Fulbright Chair at the University of Southern California. But this activity also helps raise his profile, bringing him to the attention of more people who might download or buy his book.

(I must admit that I’d known Cory quite a while before I first read any of his novels. I downloaded Eastern Standard Tribe, liked the first chapter, but before I could get round to buying it, I was given a paper copy by a friend. I don’t think I would have heard of Cory at all if it weren’t for his work at the EFF, and I wouldn’t have come to know him personally if we hadn’t then shared an office for a while because of my work with the Open Rights Group. But then, the world is full of these strange conditionals.)

In January 2003, Cory published his first book, Down and Out in the Magic Kingdom, through the world’s biggest science fiction publisher, Tor. At the same time, he posted the text online under a Creative Commons licence and let anyone who wanted to download and redistribute it. Within a day there had been 30,000 downloads, and by December 2006 there had been over 700,000 downloads.

Just as happened later to Lawrence Lessig‘s Free Culture, Cory found that people immediately started to play with his book. At first, it was different file formats – people took the ASCII text and reformatted it into HTML, PDF, PalmOS PDB, Apple Newton PKG, and many others. Then there’s a PDF file that when printed folds neatly into a booklet, the entire text as a printable poster depicting the cover art, audio versions and translations.

But it didn’t stop at reformatting – people got far more inventive than that. There was the Sausage and Mash Remix, where every word beginning with S is replaced by the word Sausage, and every word beginning with M becomes Mash; the Capipa Remix which reorders all the words in alphabetical order; and the More and Bloodier Wars Remix, where the original is run back and forth through machine translator Babelfish. (All are mentioned on Cory’s blog, but don’t seem to be available anymore).

Today, there are 29 different versions available for download from Cory’s site and the book itself – his first novel remember – has been reprinted six times.

Cory’s second book, Eastern Standard Tribe, was released the same way in January 2004. Again came the HTML version, the PDF, files for all sorts of different ebook readers, GameBoy Advance files – anything you could possibly want. Other remixes included a speed reader version that flashes the book up on your screen one word at a time, and a (frankly freaky) partial audio version using computer software to record and remix.

None of this creativity would be possible under traditional ‘all rights reserved’ copyright, but it’s not just about enriching the commons. It’s also about making a living. In a December 2006 Forbes article, Cory wrote “I’ve been giving away my books ever since my first novel came out, and boy has it ever made me a bunch of money.”

That seems to tick the box nicely.

The Forbes piece is well worth reading the whole way through, as Cory talk about open publishing in depth. He puts together more pieces of the puzzle as to how and why this works for him, one of which is to do with the genre in which he writes:

[S]cience fiction’s early adopters defined the social character of the Internet itself. Given the high correlation between technical employment and science fiction reading, it was inevitable that the first nontechnical discussion on the Internet would be about science fiction. The online norms of idle chatter, fannish organizing, publishing and leisure are descended from SF fandom, and if any literature has a natural home in cyberspace, it’s science fiction, the literature that coined the very word “cyberspace.”

Indeed, science fiction was the first form of widely pirated literature online, through “bookwarez” channels that contained books that had been hand-scanned, a page at a time, converted to digital text and proof-read. Even today, the mostly widely pirated literature online is SF.

Which does make me wonder, would books outside of the science fiction genre do so well? I’ll come to that in another post.

If there is a posterboy for open publishing, it’s Cory. He has the amazing enthusiasm and drive of the pioneer, and I can’t imagine he’d be happy anywhere else but out front, where the experimentation happens, where the risks are unknown, and where he can carve his own path.

But not everyone coming on behind is going to meet with the same success as Cory. Giving your stuff away is but one part of the story. You also have to work your arse off – I actually don’t know anyone who is as prolific and hard-working as Cory. I remember once sitting in the office with him, listening to him type with the speed and ferocity of a man possessed (deadline notwithstanding). It made me feel deeply inadequate. And, of course, you have to be a good writer, and that itself takes a lot of hard work and dedication, and years and years of practice.

Technorati Tags: , ,

Open publishing – Something for nothing, three years on

Nearly three years ago, Lawrence Lessig released his book, Free Culture, both in paper and online under a Creative Commons licence which allowed derivative works. A few days later, a disparate group of strangers gathered together to take advantage of that licence and create an audiobook version. Astonished at being a part of that process, and excited by the possibilities it seemed to open up to me, I wrote a long essay entitled Something for Nothing: The Free Culture AudioBook Project.

I just reread it and, three years later I find nothing in it has dated. Larry was kind enough to let me interview him for my blog post, and his words ring true now just as they did then. I strongly recommend that all De Montfort students reading this spend a little time reading both the essay, and exploring the links in it.

Technorati Tags: , ,

The herd misses opportunities

Jeff Jarvis wrote this week that no one wants less reporting, and in his post he questioned the amount of reporting done and resources spent by different outlets all following the same stories. He pointed to the death of Anna Nicole Smith as an example of “wall-to-wall” coverage from too many journalists all saying the same thing.

I’ve been in the herd, more times than I’d like. I was one of the 1,400 journalists camped out on the lawn of the federal prison in Terre Haute, Indiana for the execution of Timothy McVeigh when only seven journalists were actually allowed in the death chamber. Journalistically, what value was added for the viewers and readers with so many journalists feeding off of the same thin gruel? In one of the more embarrassing moments professionally, I remember how a few hundred anti-death penalty protesters were surrounded by three times that number of journalists. As about 50 protesters sat in circle for a silent vigil on the morning of the execution, a ring of photographers, TV camera men and women and reporters pressed in on them. A few protesters left, gasping and distraught with claustrophobia.

And I watched last week, as the herd jumped on a leaked cockpit video showing two American A-10 pilots mistakenly attacking a British light-armoured convoy in 2003. One soldier, Lance Corporal of Horse Matty Hull, was killed in the attack, and his widow was attempting to find out the circumstances of his death. The Sun had got hold of the video that British and American military authorities had said did not exist, and it was viewed more than a million times on their website.

Although I can’t claim to have followed the story exhaustively, I read several major newspapers’ coverage of the event and watched Sky. There was universal condemnation of the pilots with stories about ‘trigger-happy Yanks’, ranging from currently serving soldiers all the way back to British veterans who remember being mistakenly strafed by American pilots in World War II. The anger towards these two present day American pilots in the media seemed to feed off itself.

As an American, I found it difficult reading and viewing, especially because it laid bare the animosity that some in the British media and British public have towards Americans. Rationally, I can understand the source of some of that anger, but having strong ties to the UK and affection for the US, the deteriorating relationship is painful to watch.

As a journalist, I thought the coverage lacked balance. I found it long on commentary and woefully short on actual reporting. Moreover, I think when the media swarms it often does so in unthinkingly.

It misses many opportunities and, in this instance, I’ll point out one of them. My friend Chris Vallance pointed me to Joe d’Oen’s excellent podcast Fly with Me. Joe flies for a major American airline, but he used to fly an A-10, the same anti-tank aircraft involved in this incident. Joe’s podcast is outstanding, a really high quality piece of audio that would sit well in almost any professional broadcaster’s output. As a former A-10 pilot, he walked his listeners through the audio of the cockpit tapes with a calm professionalism and explains exactly what was said and its implications, giving the listener a greater understanding of the circumstances around the tragedy. It’s an excellent piece, and actually a more responsible piece of analysis than much of that published in the mainstream media. Why didn’t a journalist Google Joe and get him on air or get a quote from him?

The mainstream media believes that “user-generated content” has to come through their sites, their walled gardens of tightly controlled participation, so they miss the vastly larger opportunity that exists on the internet as a whole. But these missed opportunities by the media aren’t down to a lack of column inches or airtime. In this instance, there was an overwhelming amount of coverage on this story. Too bad it was all the same.

Technorati Tags: ,

links for 2007-02-16

links for 2007-02-15

links for 2007-02-13

Open publishing – A wider context

The temptation when you’re looking at a topic of open publishing is to focus on the case studies of people and publishers who are making works available online for reuse, but it’s really important to take a look at the wider context within which writers, publishers and booksellers are working and related issues such as DRM and piracy (which I will also address at length in another post). You can’t consider open publishing in a vacuum, despite the temptation to focus in on just that one area, otherwise you get just a fraction of the story.

Tim O’Reilly has a really fascinating and detailed post which does just that. He talks about the things he’s learnt being both a writer and a publisher. His lessons are:

  • Lesson 1: Obscurity is a far greater threat to authors and creative artists than piracy.
  • Lesson 2: Piracy is progressive taxation.
  • Lesson 3: Customers want to do the right thing, if they can.
  • Lesson 4: Shoplifting is a bigger threat than piracy.
  • Lesson 5: File sharing networks don’t threaten book, music, or film publishing. They threaten existing publishers.
  • Lesson 6: “Free” is eventually replaced by a higher-quality paid service.
  • Lesson 7: There’s more than one way to do it.

Tim examines each of these lessons in detail, but rather than attempt a summary, I recommend that you go and read his post and get it straight from the horse’s mouth.

Technorati Tags: , ,