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Kevin: Lifehacker has some tips, well, actually tools to help manage your blogging. As always, a one stop shop of good blogging tools from LH.
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Kevin: I always chalked up my preference for objective reporting as an American thing, but it’s great to hear my colleague Roy Greenslade make the case for ‘just the facts’.
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Kevin: A look back at the look ahead for what is going to happen on the web in 2008. ReadWriteWeb looks at important trends.
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Kevin: Twitter hasn’t broken into the mainstream despite a core group of users. Todd Zeigler has created a post to help people explain it to friends and colleagues who might not initially see the utility of Twitter. Twitter’s simplicity and flexibility ma
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Kevin: Via Shawn Smith. Barack Obama is building a get out the vote, voter registration system that could mobilise 1m volunteers. Online-offline, social media driven general election crowdsourced juggernaut.
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Kevin: From Kaiser Kuo with Ogilvy Digital China. This is a great list of Twitter apps. It is staggering the number of applications build around Twitter.
Author Archives: Kevin Anderson
The Future of Newspapers
Steve Moore invited me to answer the question: What comes next? In my case, I was supposed to talk about the future of newspapers. Jeremy Ettinghausen, Head of Digital Publishing at Penguin, talked about the future of the book. And Matt Locke, of Channel 4, talked about the future of television.
Matt and Jeremy were brilliant. Jeremy is asking fundamental questions about what it means to be a publisher in the 21st Century, and Matt makes one of the best cases in the business to free your content to follow the audience. The day of building a website and expecting everyone to come to you is over.
It was a great morning, if for no other reason, I came up with a short way to explain what I really do. People always ask me how I edit the blogs at the Guardian, sometimes adding that wasn’t the point of blogs not to have an editor. That’s a fair question, and most of the Guardian blogs have desk or section editors who commission most of the content. What is it that I do then?
I use the tools that are disrupting our (the newpaper) business model to do journalism.
It’s really that simple, and that’s what I mean by leading by doing. How can we use these disruptive technologies to do improve journalism and expand our audience? If gains in technology have brought about faster, better and cheaper technology, why not use technology to beat the competition by being faster, use cheaper technology to undercut existing economics in our business and use technology to get stories and tell them in ways that weren’t possible before. These are my goals, and hopefully with a band of merry journalistic pirates we can spread the future more evenly where we work.
It is now clear to almost everyone that the business model that has supported newspapers is under threat and that newspapers must change. Newspapers in the US are facing a perfect storm of declining readership, declining ad sales and a sudden drop, some might say collapse, in real estate advertising tied to the sub-prime crisis. But it’s not just the US, lest people believe the cuts are down to the declining newspaper culture there. Le Monde is on strike over job cuts that could cut the newsroom by a quarter. Newsquest Glasgow is cutting 20 editorial positions due to “poor trading conditions“.
The State of the News Media 2008 report from the US put the situation in stark terms:
But more and more it appears the biggest problem facing traditional media has less to do with where people get information than how to pay for it — the emerging reality that advertising isn’t migrating online with the consumer. The crisis in journalism, in other words, may not strictly be loss of audience. It may, more fundamentally, be the decoupling of news and advertising
And the writers of the report asked how news organisations could develop a new business model while having to make painful cutbacks. The need for change is urgent, and while the last two years have seen major strides by some news organisations, the companies and, let’s be honest, many journalists were slow to adapt to the challenges of a now more than decade-long digital revolution.
What business model are we competing against? The TechCrunches of the world. As of last autumn, they had a full-time staff of eight. They have revenue’s of $240,000 a month, and in February, they had 2.6m ‘absolute unique visitors’, according to Google analytics.
News organisations need to take advantage of the very trends that are disrupting our business model. When I worked for the BBC, they bought a digital video editing system in that had a huge external cabinet, a Mac tower and Avid software. It was about eight years ago, and it cost $80,000, which was reasonable and cheaper than professional systems that came before. Shortly after I left the bureau in 2005, they replaced the system with a Mac laptop, a portable RAID array and Final Cut Pro for about $12,000. It was faster, had more storage and was portable.
1) News, not newspaper, companies
Preparing for the talk gave me an excuse to begin reading Newspaper Next 2.0 report, the second installment in the American Press Institute’s project to help newspapers get out ahead of the changes in the industry. Much of the work is based on Clayton Christensen‘s work and his books The Innovator’s Dilemma and the Innovator’s Solution. The authors conclude:
This raises a big question: Are we newspaper companies? If so – if we define our companies and our mission by our core product – these coming digital solutions look threatening, even catastrophic. A newspaper company will instinctively fight to preserve and defend its product and business model. At most, it will cram a few new offerings in around the edges of the old model, as long as they don’t threaten the core.
This is the typical defensive reaction of legacy organizations and industries in the face of disruptive innovation, described vividly by Clayton Christensen in his best-selling books The Innovator’s Dilemma1 and The Innovator’s Solution2. As his research in more than 60 industries showed, it’s also a formula for failure.
To avoid that outcome, this industry needs a major mindshift: It must stop defining itself by its technology. We are not newspaper companies. Rather, we have always been companies whose mission and business model was meeting the human needs for information, knowledge, solutions, social connection, choice-making, buying and selling that arise in a given locale.
This is obviously a business plan for local or regional newspapers and not national, or increasingly, international newspapers and sites. However, there are lessons here for newspapers regardless of the market.
2) Aggressively undercut your own business model before someone else does
Don’t do video on the web that pretends to be television and costs just as much to produce. Use Skype to do live podcast two-ways, or have journalists record their audio on their laptops and use Gmail to send the files. The Boulder Camera recently shut down its bespoke community software and shifted to Ning. (Amy Gahran quotes Matt Flood of Camera, who said, “the developer that built it is no longer with the company so we couldn’t fix anything or create anything new”. Familiar story? Can I hear an amen from how many people have been stuck in this situation?)
The difference between the late 1990s and now is that cost of editorial experimentation has dropped almost to zero in some cases. Creative use of freely available web tools can achieve most editorial goals, and it can be used as a guide for future development. Out of all of the things you could do, it will help you understand what you must do.
3) Good enough undercuts incumbents
I keep coming back to something that Steve Yelvington said at a citizen media workshop we were at last summer:
We need to think of making things that are good enough and not overshooting. We’re taking too long to create ‘perfect ‘ systems that don’t meet needs. We over-invest, over-plan and then we stick with the bad business plan until it all collapses. Come up with a good idea and field test. Fail forward and fail cheaply. Failure is not a bad thing if we learn from our mistakes and correct. Be patient to scale. Impatient for profits.
As journalists, we can meet this challenge. We can compete. We always have. We have competed against other journalists for exclusive stories. If new technologies are disrupting our business, we just need to use them to do some disrupting of our own.
links for 2008-05-07
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Kevin: Optimism from newspaper editors but “Fifty eight per cent believed falling youth readership was their biggest threat, ahead of the internet itself (38 per cent) and lack of innovation and development (36 per cent).”
The Future of News: DIY visualisations
Next week, I’m headed to Princeton University to talk about the Future of News at the Center for Information Technology Policy. David Robinson has asked me to talk about data visualisation, which, along with a few projects at the day job, has given me an opportunity to think about and explore some areas of interest. During the conference, I’ll be blogging here and on the Guardian blogs, most likely a mix at Organ Grinder, our media blog, and also at our Technology blog.
I think one of the opportunities that we’re missing in journalism right now is that we’re not doing enough with freely available tools to experiment with editorial concepts. The plethora of free web tools allows us to see what works for journalists and just as importantly our audiences and communities. If we lower the cost of experimentation in terms of time and money as near as zero as possible, we can try something new almost every day. As I say, experiment. Learn. Apply lessons. Repeat.
Here’s something we can do today: Visualise the North Carolina and Indiana primary addresses of Hillary Clinton and Barack Obama. It took me about 10 minutes to do both, and about 10 minutes to write this post. Innovation at the speed of news.
UPDATE: The embed code for this visualisation is pretty flakey or at least doesn’t play well with Strange Attractor’s CSS. It’s going to take a bit of work. Fail forward.
Technorati Tags: Future of News, Princeton, visualization
links for 2008-05-06
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Kevin: Josh Wolf has an idea for a new form of live news coverage pulling together video services like Qik, Flixwagon and UStream plus Twitter and Skype call ins. He says that it will only take him $1500 to get it off the ground. Faster, better, cheaper.
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Kevin: New York Times visualation of how inflation is affecting the average consumer. It manages to fit a tremendous amount of information in a concise format.
links for 2008-05-04
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Kevin: US newspapers face a continuing decline in circulation and also revenue as the economic downturn. However, the American Press Institute points to 24 newspapers leading in innovation becoming “information and connection utilities”.
Is New Media a threat to press freedom?
The UK National Commission for UNESCO has organised several events today to mark World Press Freedom Day. One of them is: Is New Media killing journalism?
What the hell does this have to do with press freedom? Really? Questions like this publicly expose the bias some journalists still hold against the internet and their online colleagues. I’m mad as hell about this kind of intellectually lazy nonsense, and I’m not going to take it anymore.
And while I know and have worked with some of the people on the panel at the Frontline Club, it’s difficult to see that panel making a strong case to support new media, especially the professional troll Andrew Keen. The only reason that he is still given place at a podium is because he reinforces the professional biases of journalists looking for easy answers to job losses and finding a convenient straw man in ‘new media’ – the ‘murderer’ – and the ‘mob’ replacing the ‘old professional caste’. His ill-informed views may be comforting to some journalists, but they are palliative care for a professional ‘caste’, arrogant and bewildered in its decline. Furthermore, I’m a journalist, not some brahmin. And I don’t perceive a challenge to the arrogance of some journalists as a threat to journalism as a democratic institution.
And Keen pitting ‘expert journalists’ versus the uninformed masses is a dishonest representation of what the vast majority of journalists are: Generalists. As a journalist, I know a little bit about a lot of things, but my knowledge of most subjects is superficial given the constraints of time. We do our best to make sense of a fast-paced, fast changing world, but we must rely on the expert knowledge of others and have the skill to interpret that. More journalists should specialise because the complexity of the subjects that we follow is increasing. For example, how many business journalists, let alone general reporting journalists, have the chops to explain the unwinding of collateralised debt obligations to our readers and explain how they are in part responsible for the credit crunch?
But instead of calling journalists to a higher standard, Keen bemoans the lack of intellectual standards amongst the masses who “think we know better than expert journalists. Rather than enlightenment, we want the self-expression and the democratised interactivity of blogs and wikis.” Blaming the consumer for why your product isn’t selling is a common tactic of hapless executives leading their businesses into bankruptcy.
But let’s get back to the question: Is New Media killing journalism? The threat to the traditional business model of journalism could be interpreted as a threat challenge to press freedom. It takes money to mount journalistic investigations. But the threat to the business model of traditional journalism is not solely the fault of so-called new media, which isn’t that new unless you’ve had your head up your arse for more than a decade now. In the US, newspaper readership has been declining since the 1970s. It started long before the wide spread commercial availability of the internet. Classified ad sales for newspapers in the US have been declining, with only the occasional break, since the 1940s.
Let’s phrase this question as it should, more honestly, be phrased. Is new media a threat to press freedom? Tell Iranian journalists whose papers have been shut down and have turned to the internet to continue their work that new media is a threat to press freedom. Tell Berkeley journalism student, James Karl Buck, that ‘new media’ is killing journalism and human rights when he used Twitter to tell Egyptian activists and the world that he had been arrested. Tell people in Burma the technology is a threat to press freedom when the media would not have had the pictures of the recent crack down had it not been for mobile phone technology and the internet. As Geoff Long writes on a blog (sorry Andrew, those damned amateurs again):
Whether it’s via cell phone, blog, picture sharing sites or old-fashioned email, the consensus is that more news got out, and got out a lot quicker, than during the last big uprising and crackdown in 1988.
If you are a supporter of press freedom, then it’s clear from example after example, that technology and new media have expanded, not erroded press freedom, often in the world’s most repressive countries.
This debate is not about press freedom, it’s about business models and technology. To cloak it as a threat to the democratic institution of journalism is dishonest and a distraction. The real question is how do we develop new business models to support the time consuming and therefore, costly, job of quality news gathering.
Instead, journalists fearful for their jobs and more importantly, their perceived positions of authority, have set up the ‘new media’ as the scapegoat. It’s an intellectually bankrupt argument that won’t stop their businesses from going bankrupt as well. I’m quite bullish about the future not only of press freedom, but also of journalism. However, it’s long past time to move on from this bloggers versus journalists, ‘new media’ versus journalism debate. It’s now a matter of urgency.
UPDATE: The amateurs on Mr Keen’s post actually have raised some valid and well researched points. Worth a look through the comments.
UPDATE: From Nico Macdonald’s notes, it looks like most of the journalists at the Frontline Club didn’t rise to the occasion to attack the straw man of ‘new media’ presented by Andrew Keen. That’s a good note on which to start the bank holiday weekend.
Everyblock for everyone
Thanks to Martin Stabe for linking to the news from Steve Outing that Adrian Holovaty will release the code behind Everyblock.com as open source. Everyblock is the Knight-funded project that Adrian launched last year. It’s an extension of his groundbreaking ChicagoCrime.org. Normally, I would just link to this via Del.icio.us, but this development is important enough to warrant a post. It’s Christmas in June, when Adrian said he will release the code as open source. This is a huge gift from Adrian and by extension the Knight Foundation, if only the industry will take it. Steve Outing has highlighted one application for Everyblock: Mapping classifieds.
When asked about the utility of mapping classifieds, Holovaty says that absolutely that’s a great use for Everyblock’s system. You can easily imagine the Everyblock concept applied to garage sale ads, lost-and-found listings, or real estate listings, for example. Mapping could be useful for other classified categories, too, but of course there are privacy issues to consider. (A private classified advertiser selling his car or bicycle might not want his ad showing where he lives, but since there’s a benefit to exposing that information, he should be given the option.)
There are other valuable points in Steve’s post. He is not alone in encouraging news organisations to begin thinking about geo-tagging. It’s not even that difficult to add geo-data to stories semi-automatically by parsing the data from the dateline, although the more local the story, the richer the data one would want to add. An increasing number of mobile phones include GPS functionality, and it’s not difficult to add this to story data. What about a script that would automatically add that data if the journalist used the data connection via bluetooth to file? We all should be considering adding a geo-data field to our databases. It’s a basic step that enables a vast range of journalistic and commercial applications.
And Steve and Adrian go one step further saying that geo-tagging is only one bit of meta-data that news organisations should be consider adding. One of the subtle changes the Guardian (my day job) has made to its CMS is to think about the information architecture of the site and the stories. Structured data, as Adrian has shown in several projects, allows news organisations to begin to make sense of vast amounts of information in novel and very useful ways. We can use our own meta-data to help show trends, make connections and add context to our journalism.
As Steve says, there are alternatives to Everyblock, and the code may not be applicable to all projects. However, I’m increasingly concerned about a ‘not made here’ complex amongst journalism organisations. You can see some of that in the comments on Ryan Sholin’s recent post about building a local news site from scratch. Some of the comments are critical of open-source projects Drupal and WordPress. I’m not a knee-jerk open-source advocate, and some of the criticisms are no doubt valid. But I think many open-source projects deserve consideration along with the custom CMS route. Morris Digital Works has done some ground-breaking work with Drupal. The New York Times has even gone as far as being a good open-source citizen by releasing some of their code on their Open blog. All the code that’s fit to printf(), as they say.
But I’m convinced that news organisations have more to gain than to fear from open source and projects like Everyblock. Open source can be another form of networked journalism. Instead of relying solely on your own development team, you can suddenly plug into a worldwide network of passionate developers.
links for 2008-05-01
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Kevin: Adam Tinworth collects three great quotes from the Journalism Leaders Forum. Sounds like they were reacting to a lot of FUD – Fear, Uncertainty and Denial – from mainstream media folk. Sounds like digital natives are saying they’re angry and aren’t
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Kevin: Sarah Hartley’s post very clearly explains the new economic realities facing media companies. They are being undercut by lower margin rivals. The battle is for “attention, time and reputation”.
links for 2008-04-30
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Kevin: Amy Gahran at Poynter challenges what she journalists’ assumptions she finds in her training. She’s getting aggravated at what she sees as close mindedness that she believes are preventing journalists from seeing and seizing opportunities.
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Kevin: An excellent example of how social media is not just about publishing, but also about listening. Tweetscan and Summize help people listen to what their customers are saying and help make their products better.
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Kevin: Great post from Craig talking about how to increase traffic, length of visit and ultimately revenue. It might be the start of a web journalism mission statement.