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Kevin: Jay Rosen takes a look back at lessons learned from Assignment Zero. Start with clear, simple tasks. Consider participants motivations. Get the division of labour right between pros and ams. Plan for co-ordination costs and more.
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Kevin: Reporters without Borders report on how China controls the internet with input from a Chinese IT worker.
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Kevin: WSJ columnist Jeremy Wagstaff asks who gets the windfall when Old Media buys a community in the wake of Microsoft’s purchase of social news site Newsvine. Via Martin Stabe
Author Archives: Kevin Anderson
‘A nerve has been hit’
Jack Lail said former newspaper editor and Silicon Valley CEO Alan Mutter definitely hit an ‘organisational nerve‘ with his post about the ‘Brain Drain‘ happening in journalism. The post was hard hitting, quoting from a number of anonymous digital savvy journalists in their 20s and 30s looking for their exit at their newspapers and possibly out of the media full stop. Alan writes:
But the young net natives, for the most part, rank too low in the organizations that employ them to be invited to the pivotal discussions determining the stratgeic initiatives that could help their employers sustain their franchises.
This is one post where you need to read the comments, like this one:
The large MSM paper I work for has had virtually 100% turnover in it’s online operations in the last 18 months. I’m not talking about the Podunk Daily News either, you’d know the name. … I just don’t understand it, there are people in the mix who really are trying to save this industry but who are battling of all things, this industry.
This comment pained me:
I have reporting experience and two journalism degrees, but I frequently have dinosaur reporters and editors treat me like IT support staff and dismiss my ideas because I’m not “one of them”.
For many journalists, ‘real’ journalism is still about the format, not the content. It’s as if their words, which they wrote on a computer, were somehow less important because they never quite made it off of a computer. Hopefully, when confronted by their own argument, these journalists will see how paper thin it is. Somehow I doubt it because they’ve held to this line for most of the 10 years I’ve been an online journalist, but one can hope for some sort of poetic justice. If they learn some HTML, maybe they’ll find work in the future.
And this isn’t necessarily about age or experience. This isn’t just fresh out of college grads with, as one blogger said some outsized sense of entitlement. One commenter is leaving a major newspaper’s online wing after seven years. That’s a lot of experience lost.
Patrick Beeson, a web project manager for the E.W. Scripps Interactive Newspaper Group in Knoxville, Tennessee, called the post “among the most revealing portrayals of what’s wrong in most newspapers. Namely, legacy newsfolk not allowing for often-younger journo-technologists to play a guiding role in that paper’s strategy going forward.” This isn’t about turning your newsroom over to your youngest staff, but it is about having the humility and the vision to know what you don’t know.
As Alan says, some of this is about territory and turf, short-sighted management more concerned about owning the change than achieving change. And I’ve spoken to a lot of online news veterans who also struggle with the transition as the flat, collaborative environments of their newsroom meets the rigid hierarchies in traditional newsrooms. Integration isn’t the problem. It’s the terms of that integration. As Jack said, “This may be just a part of the difficult transition of organizations cemented in their ways.” This is an organisational issue as much, if not more, than a generational one.
Journalism professor Mindy McAdams points to a great post by young journalist, Meranda Watling, who gives her experience of being involved in discussions about new products “that there is no way in hell would float with my peers.” (Great blog Meranda. Nice design, and I do hope you do that education Tumblog.)
Mindy’s post is titled “We need a tourniquet”, and she said Alan is:
…talking about a legion of Merandas who are giving up and leaving because it’s so obvious to them that management has no clue what readers want or respect. The comments back him up, again and again. (That persistent sound you hear is our lifeblood leaking out.)
This post has kicked off a great conversation in the online journalism community, a community I’m proud to be a part of. It’s worth looking through the trackbacks to Alan’s post.
But to quote Rob Curley, this isn’t about skillset, it’s about mindset. It’s not about age or experience. I’ve spoken to some journalism school grads who talk as if it’s the 1940s, not the 21st Century, and I’ve worked with seasoned journalists who humble me with their digital knowledge and foresight and remind me that I have a lot to learn, like Steve Yelvington.
Steve and I shared dinner and drinks in Kuala Lumpur earlier this summer after we finished three days of workshops on citizen journalism with Peter Ong and Robb Montgomery, and he told me about coding a Usenet news reader for the Atari ST in the mid-1980s. Steve’s a pioneer. Steve knows his technology and his journalism. He had this to say about Alan’s post:
We are at a critical turning point for American newspapers. We can’t afford to drive away our smartest and most creative voices. The Internet not a publishing system, a Web site is not just another channel, and digitizing the thing we’ve been doing for the last century is not going to work. We need to think new thoughts, and pushing new thinkers out the door is a fatal mistake.
Most of us are just impatient for the future that we know is there to be grasped. But we won’t wait forever. If the industry can’t or won’t do it, we’ll do it on our own.
Technorati Tags: change, digital native
links for 2007-10-10
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Kevin: Ian Forrester sent this to the BBC Backstage list from O’Reilly Radar. I wonder if there aren’t opportunities for news navigation based on time.
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Kevin: Fellow geeks, have a read of this post and let the humour dull the pain of how many times we’ve been in this conference call or felt like saying this during meetings. (Thanks to Wayne Ma for the link)
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Kevin: Scott Adams speculates about the future of newspapers (or the lack of a future) with the arrival of the iPhone and a web browser in (not quite) every pocket. But there are ideas there that news execs should look at.
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Kevin: From the Social Graphing conference in San Jose. Charlene Li of Forrester Research says: Facebook marketing requires communication not advertising. I think that this is true for social media in general, not just Facebook.
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Suw: The innovation landscape should not be marked with “here be dragons” all over the place… but it seems that it is.
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Suw: Slightly depressing to think I might be reinventing the wheel, but on the other hand, what with blogs and stuff, maybe that reinvention might stick this time round.
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Suw: Go Tim! “Twitter hits that 80/20 point, bringing me that news without all the Facebook bullshit and lame groups and dorky apps and stupid ads and data lock-in”
links for 2007-10-09
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Suw: Sometimes the instinct to solve someone’s problem isn’t the right way forward, and saying “I don’t know the solution” is.
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Suw: Are social networks undermining the making of new friends at university? Maybe more emphasis needs to be placed on deliberately bringing people together offline so they can share experiences in order to build relationships.
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Suw: About time the music industry woke up to the fact that CDs are just one potential source of income.
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Suw: Disgraceful piece of misreporting from the Observer, presenting hokum as if it were forensic evidence, thus willfully misleading the reader. It’s disgusting that this crap gets published as if scientific fact.
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Suw: Ben Goldacre effectively debunks the Observer’s hokum piece about Danie Krugel’s claims to have found Madeleine McCann’s body on a Portuguese beach.
links for 2007-10-05
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Suw: Steph’s notes of my talk at FOWA on preparing for enterprise adoption
links for 2007-10-03
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Kevin: Via Martin Stabe. David Weinberger knows the front page is dead but the future isn’t here yet. He’s right. A lot of my media consumption is based on recommendation and filtering from a network of real people.
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Kevin: How to get your work done and get around some common workplace roadblocks.
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Kevin: Adam Tinworth quotes ‘Gapingvoid’ Hugh who rails against ‘Agents of Calcification’. They maintain bureaucracy, which can be useful in times of stability, but can stand in the way during times of great change.
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Kevin: Jemima Kiss of the Guardian blogs from the UK Association of Online Publishers conference a talk by Caroline Little, chief exec and publisher of WaPo.Newsweek Interactive about how to manage local and global audiences.
Corporate IT: Touch our firewall and we fire yo’ ass
I wrote a post for the Guardian’s Technology blog about fascist IT policies and IT departments, but it’s something I feel very strongly about. One of the bottlenecks in companies is Corporate IT policies meant to ensure security but go too far and cause inflexibility. I don’t know how many friends had to run ‘trojan mouse’ projects with servers hidden their desks because corporate IT wouldn’t or couldn’t move fast enough. Too often, I’ve felt caught between a rock and a hard place – my manager wanting something done now and IT policy or rights issues that prevent me from getting my job done.
Territorial IT departments who view the computers as ‘their’s’ and other employees as the problem are now a serious problem. When I was with the BBC, several clue-ful field staff carried two computers – one with the corporate desktop for e-mail and wires and one ‘clean’ computer for getting their job done.
If your journalists’ computers are so locked down that they can’t file from the field, game over. Don’t laugh or dismiss that. I’ve had to help friends who couldn’t join WiFi networks because they didn’t have sufficient rights, and I’ve had to help friends who couldn’t file audio because their IT departments didn’t have the MP3 filters installed to compress the audio. It doesn’t matter how sexy your website is, if they can’t file, they’ll be back in the bad old days of phoning in copy and more often than not, getting scooped by the competition.
Technorati Tags: control freaks, IT, security
Don’t be afraid of Creative Commons
Suw wrote about the case last week when Virgin Mobile Australia used a Creative Commons licenced photo in an ad campaign. She called it an abuse of goodwill. Now Robin Hamman has warned people to think twice about re-using Creative Commons licenced photos. Virgin Mobile Australia kept to the letter of the law in terms of the Attribution Creative Commons licence, but, as Suw said, they are guilty of “flagrantly abusing its spirit”.
I’m a huge advocate of Creative Commons licenced content, and I’m trying to increase the use of CC audio, video and images at the Guardian. At the moment, Guardian management has taken a cautious approach, worrying that even if people have licenced their works allowing commercial use that people might think twice if a media company uses their images, audio or video. I wasn’t involved in those discussions, although I would have liked to make a more pro-CC argument. (Part of me wonders if there were union considerations as well. But as I said, I wasn’t privy to the discussion so that’s only speculation.)
But I’ll provide a couple of quick examples of how acting with goodwill and keeping both to the letter and spirit of the law can be a way to increase engagement with your community and broader, more distributed online communities, even if you are a commercial media company. On the Guardian’s Food Blog Word of Mouth, editor Susan Smillie set up a Flickr group and encourages blog fans to share their photos. Anna Pickard used a picture from Flickr on a post about sweets that people bring back from their holidays abroad.
I used a picture from Flickr to illustrate Republicans hatred of Hillary Clinton on our new US-focussed blog, Deadline USA. I take care to link back to the original photo, credit the user and link to their profile and make sure that it is clear that this is CC-licenced content, not content under Guardian copyright. If I have contact information, I let the photographer know that I used the picture. This morning, I got a nice message from the Flickr user who created the illustration, azrainman. He thanked me for making the extra effort, and even gave me a little link love.
This is what blogging and social media is about, knowing the social norms and taking part in this global conversation as an equal even if you do work for a big media company. If you’re looking to boot-strap your community on your site, it’s always good to plug in and play (nice) with established digital communities.
Technorati Tags: journalism, media 2.0, Creative Commons, web2.0
links for 2007-10-02
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Kevin: Amen. More editors need to read this. Yes, just getting anyone and everyone to blog does indicate a lack of a strategy, but that would assume that news organisations act strategically. If only!
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Kevin: My friend and former manager Steve Herrmann goes into the details of how the BBC is getting information out of Burma. It’s a brief summary of how the BBC involves the audience in coverage.
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Kevin: Graham draws attention to a piece on Newsnight from Afghanistan where the journalist chooses to let the subjects tell the story. “I want the players to tell me the story. I wish more journalists would work this way.” Amen.
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Kevin: A case study in entrepreneurship, innovation and risk taking from the “seminal start-up Fairchild Semiconductor”. Some good historical lessons.
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Kevin: Some deep thinking on creating tools for interactive, literary journalism. Watch this space.
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Kevin: Mark Potts looks at the FT.com’s new 30-free-pages a month model and says that business models need more nuance rather than paid versus free.
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Kevin: Paul has some posts on a model for the 21st Century Newsroom. In this post, I like breaking down speed and depth elements.
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Kevin: Paul writes the next installment of his newsroom of the future posts with a look at distributed journalism. His posts work well because of his excellent analysis of changes in media consumption.
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Kevin: Robin has some good tips on getting information from inside Burma. Good tips for getting information out of any heavily controlled country.
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Kevin: Jeff says that trust funding and government funding won’t protect journalists from having to deal with change. “Our challenge is … to answer the question of whether the marketplace will support journalism and how it will do that.”
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Kevin: Google lets new publish tell the spiders what to crawl. The World Editors blog sees it as Google ‘forcing publishers to sign up’. Opportunity or threat?
links for 2007-10-01
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Kevin: Great advice from Howard Owens. News organisations need the effort of individual journalists to learn and help create change. “Your boss isn’t responsible for your career. You are. Solely.” Besides, it’s fun.
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Kevin: Steve Yelvington challenges the revenue per online user numbers. He says that ‘drive-by’ as opposed to “habituated” users skew the numbers. It’s a useful contrarian position.
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Kevin: This is an intriguing acquisition. The BBC is going to need more revenue streams as its public support (the licence fee) declines. Look for a much more aggressive commercial strategy.
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Kevin: Good technology comparison of WordPress and Drupal from Bivings Report. This is a post worth reading the comments as well. Lots of community intelligence there.