links for 2007-10-11

‘A nerve has been hit’

Jack Lail said former newspaper editor and Silicon Valley CEO Alan Mutter definitely hit an ‘organisational nerve‘ with his post about the ‘Brain Drain‘ happening in journalism. The post was hard hitting, quoting from a number of anonymous digital savvy journalists in their 20s and 30s looking for their exit at their newspapers and possibly out of the media full stop. Alan writes:

But the young net natives, for the most part, rank too low in the organizations that employ them to be invited to the pivotal discussions determining the stratgeic initiatives that could help their employers sustain their franchises.

This is one post where you need to read the comments, like this one:

The large MSM paper I work for has had virtually 100% turnover in it’s online operations in the last 18 months. I’m not talking about the Podunk Daily News either, you’d know the name. … I just don’t understand it, there are people in the mix who really are trying to save this industry but who are battling of all things, this industry.

This comment pained me:

I have reporting experience and two journalism degrees, but I frequently have dinosaur reporters and editors treat me like IT support staff and dismiss my ideas because I’m not “one of them”.

For many journalists, ‘real’ journalism is still about the format, not the content. It’s as if their words, which they wrote on a computer, were somehow less important because they never quite made it off of a computer. Hopefully, when confronted by their own argument, these journalists will see how paper thin it is. Somehow I doubt it because they’ve held to this line for most of the 10 years I’ve been an online journalist, but one can hope for some sort of poetic justice. If they learn some HTML, maybe they’ll find work in the future.

And this isn’t necessarily about age or experience. This isn’t just fresh out of college grads with, as one blogger said some outsized sense of entitlement. One commenter is leaving a major newspaper’s online wing after seven years. That’s a lot of experience lost.

Patrick Beeson, a web project manager for the E.W. Scripps Interactive Newspaper Group in Knoxville, Tennessee, called the post “among the most revealing portrayals of what’s wrong in most newspapers. Namely, legacy newsfolk not allowing for often-younger journo-technologists to play a guiding role in that paper’s strategy going forward.” This isn’t about turning your newsroom over to your youngest staff, but it is about having the humility and the vision to know what you don’t know.

As Alan says, some of this is about territory and turf, short-sighted management more concerned about owning the change than achieving change. And I’ve spoken to a lot of online news veterans who also struggle with the transition as the flat, collaborative environments of their newsroom meets the rigid hierarchies in traditional newsrooms. Integration isn’t the problem. It’s the terms of that integration. As Jack said, “This may be just a part of the difficult transition of organizations cemented in their ways.” This is an organisational issue as much, if not more, than a generational one.

Journalism professor Mindy McAdams points to a great post by young journalist, Meranda Watling, who gives her experience of being involved in discussions about new products “that there is no way in hell would float with my peers.” (Great blog Meranda. Nice design, and I do hope you do that education Tumblog.)

Mindy’s post is titled “We need a tourniquet”, and she said Alan is:

…talking about a legion of Merandas who are giving up and leaving because it’s so obvious to them that management has no clue what readers want or respect. The comments back him up, again and again. (That persistent sound you hear is our lifeblood leaking out.)

This post has kicked off a great conversation in the online journalism community, a community I’m proud to be a part of. It’s worth looking through the trackbacks to Alan’s post.

But to quote Rob Curley, this isn’t about skillset, it’s about mindset. It’s not about age or experience. I’ve spoken to some journalism school grads who talk as if it’s the 1940s, not the 21st Century, and I’ve worked with seasoned journalists who humble me with their digital knowledge and foresight and remind me that I have a lot to learn, like Steve Yelvington.

Steve and I shared dinner and drinks in Kuala Lumpur earlier this summer after we finished three days of workshops on citizen journalism with Peter Ong and Robb Montgomery, and he told me about coding a Usenet news reader for the Atari ST in the mid-1980s. Steve’s a pioneer. Steve knows his technology and his journalism. He had this to say about Alan’s post:

We are at a critical turning point for American newspapers. We can’t afford to drive away our smartest and most creative voices. The Internet not a publishing system, a Web site is not just another channel, and digitizing the thing we’ve been doing for the last century is not going to work. We need to think new thoughts, and pushing new thinkers out the door is a fatal mistake.

Most of us are just impatient for the future that we know is there to be grasped. But we won’t wait forever. If the industry can’t or won’t do it, we’ll do it on our own.

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links for 2007-10-10

links for 2007-10-09

links for 2007-10-03

Corporate IT: Touch our firewall and we fire yo’ ass

I wrote a post for the Guardian’s Technology blog about fascist IT policies and IT departments, but it’s something I feel very strongly about. One of the bottlenecks in companies is Corporate IT policies meant to ensure security but go too far and cause inflexibility. I don’t know how many friends had to run ‘trojan mouse’ projects with servers hidden their desks because corporate IT wouldn’t or couldn’t move fast enough. Too often, I’ve felt caught between a rock and a hard place – my manager wanting something done now and IT policy or rights issues that prevent me from getting my job done.

Territorial IT departments who view the computers as ‘their’s’ and other employees as the problem are now a serious problem. When I was with the BBC, several clue-ful field staff carried two computers – one with the corporate desktop for e-mail and wires and one ‘clean’ computer for getting their job done.

If your journalists’ computers are so locked down that they can’t file from the field, game over. Don’t laugh or dismiss that. I’ve had to help friends who couldn’t join WiFi networks because they didn’t have sufficient rights, and I’ve had to help friends who couldn’t file audio because their IT departments didn’t have the MP3 filters installed to compress the audio. It doesn’t matter how sexy your website is, if they can’t file, they’ll be back in the bad old days of phoning in copy and more often than not, getting scooped by the competition.

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Don’t be afraid of Creative Commons

Suw wrote about the case last week when Virgin Mobile Australia used a Creative Commons licenced photo in an ad campaign. She called it an abuse of goodwill. Now Robin Hamman has warned people to think twice about re-using Creative Commons licenced photos. Virgin Mobile Australia kept to the letter of the law in terms of the Attribution Creative Commons licence, but, as Suw said, they are guilty of “flagrantly abusing its spirit”.

I’m a huge advocate of Creative Commons licenced content, and I’m trying to increase the use of CC audio, video and images at the Guardian. At the moment, Guardian management has taken a cautious approach, worrying that even if people have licenced their works allowing commercial use that people might think twice if a media company uses their images, audio or video. I wasn’t involved in those discussions, although I would have liked to make a more pro-CC argument. (Part of me wonders if there were union considerations as well. But as I said, I wasn’t privy to the discussion so that’s only speculation.)

But I’ll provide a couple of quick examples of how acting with goodwill and keeping both to the letter and spirit of the law can be a way to increase engagement with your community and broader, more distributed online communities, even if you are a commercial media company. On the Guardian’s Food Blog Word of Mouth, editor Susan Smillie set up a Flickr group and encourages blog fans to share their photos. Anna Pickard used a picture from Flickr on a post about sweets that people bring back from their holidays abroad.

I used a picture from Flickr to illustrate Republicans hatred of Hillary Clinton on our new US-focussed blog, Deadline USA. I take care to link back to the original photo, credit the user and link to their profile and make sure that it is clear that this is CC-licenced content, not content under Guardian copyright. If I have contact information, I let the photographer know that I used the picture. This morning, I got a nice message from the Flickr user who created the illustration, azrainman. He thanked me for making the extra effort, and even gave me a little link love.

This is what blogging and social media is about, knowing the social norms and taking part in this global conversation as an equal even if you do work for a big media company. If you’re looking to boot-strap your community on your site, it’s always good to plug in and play (nice) with established digital communities.

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links for 2007-10-02

links for 2007-10-01