Liveblogging Multimedia Meets Radio & TV

Welcome to Geneva. I’m speaking tomorrow at the European Broadcasting Union’s Multimedia Meets Radio conference.

I feel like I’m at a meeting of the UN. They have little headphones so I can listen in English in case my Finnish is a bit rusty or non-existent in this case.

My biggest exposure to Finnish was the fake credits in Monty Python and the Holy Grail.

It makes me want to go all Khruschev and bang my shoe on the table, but I stayed up too late working on my presentation to get thrown out that quickly.

Michael Mullane, who invited me to take part is also liveblogging here.

That leaves me free to live blog today.

I’m really keen to understand how other broadcasters bridge the cultural and logistical divides between their new media teams and their brodcast teams. That’s a huge challenge. Different deadlines, different working practices and different attitudes towards innovation.

And I want to know how they are tailoring content for different platforms. How do you balance the unique opportunities on each platform while balancing it with the limited time and resources?

My network, my tools. Your network, MySpace.

Last Thursday, I spoke to my friend Steve Klein’s multimedia journalism class at George Mason University on one of my last days in Washington. I’ve spoken to his classes before, and I usually have highlighted some of my own multimedia projects.

Speaking at Steve Klein's class

But this time, I wanted to show them some of the stuff that was happening at the grassroots level with third party web tools instead of Flash or big monolithic content management systems that are good at serving up lots of pages but not so flexible. I was really inspired by a post by Argentinean journalism professor Julian Gallo who showed how easy it was to tell multimedia stories using these new tools.

I kinda assume that anyone younger than me eats, sleeps and breathes this stuff, so I was a little surprised that very few of them had heard of sites like Flickr, Odeo, OurMedia, CastPost etc. By using these sites and services, it’s possible to build very compelling multimedia stories.

They hadn’t heard of these sites, but they all knew about MySpace and Facebook. I didn’t think that the class was somehow behind the curve; instead it reinforced a couple of ideas.

1) Don’t be fundamentalist about my tools.
2) The internet isn’t just about information. It is social.
3) My tools for my community. Your tools for your community.

Blogs and Flickr really do help knit my London social network together. When I got back, friends said I must have had a nice break based on my pics in Flickr.

I never got into MySpace because it disturbs my sense of online feng shui. But these kids talked about how their friends were trying to get them onto Facebook or MySpace. And one student wanted to do her project on how other students were passionate about MySpace.

They were doing the same thing I am doing, but their community uses a different site or service.

I shouldn’t gloss over point two. I have a really hard time getting people to understand that using the internet is social, not anti-social.

It’s anti-geek prejudice that just doesn’t square with reality, but that’s another post for another late night.

Good Night, and Good Luck

Tuesday night, Suw and I saw Good Night, and Good Luck at the Uptown Theater in Washington, an old movie palace that opened in 1933. It is one of my favourite places to see a movie anywhere. A couple of years ago, I saw a restored 70-mm print of Lawrence of Arabia there on the huge curved screen. It reminded me of what movies were all about at one time: Grand spectacle.

But Good Night, and Good Luck was almost the opposite of that huge epic blockbuster, a film so understated, so anti-Hollywood that it seemed at times swallowed by that massive screen.

Murrow v McCarthy

The film followed the battle between Edward R. Murrow and the paranoid Communist hunter Senator Joe McCarthy. It started off with Murrow’s speech to the RTNDA in 1958 in which he said that TV was a powerful medium but risked becoming nothing more than a box of lights and wires and then flashed back five years.

There were actually two battles in the film. One between Murrow and McCarthy and the other between CBS head Bill Paley and Murrow. I was impressed with the development of Paley’s character in the film. He wasn’t portrayed as some mindless, corporate goon so focused on profit that he put Murrow in a straitjacket.

When Murrow reminded Paley that he had promised a firewall between corporate and editorial, Paley said that Murrow had to remember the other employees of CBS that he might jeopardise by going after McCarthy.

Maybe it’s just the info-junkie in me, but the film left me wanting to know more about the main characters, more about the history. Possibly that is what a good film or story or blog post does: Stimulate curiosity, leave unanswered questions. If you’ve seen the film, let me know what you think.

‘Crusading journalism’

I found the journalist in me feeling a mix of awe and discomfort at Murrow’s closing commentaries on See It Now. Murrow was an amazing writer and journalist. His writing and delivery were inspiring.

But as Murrow was reminded in the film: “We report the news. We don’t make the news.” It’s often been something that I have struggled with as a journalist. Sure, I have my own views and opinions, but I also believe strongly that my job is to report and let my readers, viewers or listeners to make up their own minds. I’m still uncomfortable with commentary, editorialising.

Murrow didn’t mince his words. He saw something that made him feel very uncomfortable in Joseph McCarthy and his anti-Communist witch hunts. And he tapped into the terror that many felt that their lives could be ruined if they were accused of being Communists.

After the broadcast, Murrow’s team grabbed the newspaper’s to see their reviews. The New York Times called it “crusading journalism at its finest”. It was fearless.

Dysfunctional relationship

Could journalists in the US do this now? I doubt it. It’s not just that the US is so divided. I sensed a trust that Murrow’s audience had in him to tell them the truth, even if it was the truth as Murrow saw it. Murrow challenged his audience doing pieces on not only McCarthy but also the shameful conditions that migrant workers suffered. He took on big tobacco, the situation in the Middle East, just to name a few.

Can the American media challenge its audience without being challenged itself? I don’t think so. Allowing oneself t be challenged takes a strong relationship, and right now we in the media don’t have that kind of relationship with our audiences.

Some people these days say that in this new world of journalism, our job is to stimulate and facilitate a debate. At the Beeb, we call it the global conservation. To play that role, I really want to be able to challenge and be challenged. But that is going to take developing a new relationship with my audience.

This is where blogs come in for me. To do this, I’m going to have to listen as well as talk. Blogs allow us in the media to do that. If only we would.

Don’t need a weatherman

Suw and I are in Washington DC mainly so that I can get my UK visa for the next year, and for me, it’s also a chance to see old friends. I was based in Washington for six and a half years from the Clinton impeachment through to George Bush’s second inauguration last year.

We landed last Thursday evening to warnings of impending doom. A snowstorm was on its way, more precisely a nor’easter. For those of you not steeped in American meteorological lore, a nor’easter is when a storm comes up the east coast of the US. In layman’s terms, the warmer, wetter air from down south slams into the cold air up the coast and voile, lots and lots of snow. DSCN0267.JPG

The last really big one happened in Washington on President’s Day weekend of 2003. It dumped a couple of feet of snow on Washington. My car was buried for a week behind a four-foot wall of snow left by the plows.

Weather weenies

Washington really can’t cope with snow, well, that’s putting it mildly. The town freaks out with even the mere rumour of a threat of inclement weather. I just don’t get it. It’s not like the city doesn’t have wintry weather.

And Washington really doesn’t know how good it’s got it. I grew up west of Chicago, and I have childhood memories of the Blizzard of ’79 when something like four or five feet of snow got dumped on us. My father, who is six feet even, had to go up on the roof in the middle of the storm to shovel off the chest-deep snow to keep it from collapsing.

Unfortunately, he dumped a good chunk of it right by the front door. I was about the only one small enough to squeeze into the front door until sometime in April.

Talking about the weather

Sorry for prattling on about weather. It probably has something to do with my storm chasing days as a cub reporter in western Kansas. Well, that in the fact that talking about the weather was one of the icebreakers I used when interviewing laconic Kansans who viewed me with deep suspicion. As they said, often: “You’re not from around here are ya?”

But weather is a real obsession for people. I almost enrolled my father in a 12-step programme for addiction to the Weather Channel. He had this habit of beginning every phone conversation by telling me the temperature of where I happened to be at that time, whether that was London or Washington. It was useful when planning what to wear for the day, but slightly freaky that my father knew my local forecast better than I did.

Here in Washington, local TV stations had their network of local weather watchers who sent in pictures of how deep the snow was in their back yards. I wonder why newspapers haven’t picked up on this or created spaces for their communities to talk about weather.

Sure, when I go into a weather site I want to know weather, quickly. But I wonder why news and weather sites don’t create more tools, more spaces to bank on this natural talking point.

Oh well, Suw and I survived the Blizzard of ’06. In Washington, it managed to coat the city in a beautiful blanket without really causing that much disruption. Plenty of Flickr pics to follow.

Communities, journalism and stories

Suw, Paula Le Dieu and I went out for dinner a few days ago to talk about iCommons, a new project that is growing out of Creative Commons.

There is some really interesting stuff being done by people under the CC banner, and I’m curious as to how the BBC might release some of our news content under CC licencing to give back to the community of participatory media. Just a thought right now, but I’m keen that we as a big broadcaster give back to these communities and not just take pictures, audio and video from citizen journalists, bloggers, podcasters and vloggers.

Paula used to work for the Beeb on the Creative Archive project so knows about some of the rights issues that we might run up against. It’s more difficult than it sounds or should be.

But we got to talking about communities and journalism. Paula said that the job of journalists, if you really boil it down, is to tell stories about their communities.

Living in a Bubble

I was at the Web+10 conference at Poynter last year, and I remember we were talking about blogging. Someone said that the world of blogging seemed like an echo chamber.

Well, as the barbian inside the gates, I stuck my hand up and said: “I’ve worked in the Washington for 6 years, and if the Washington Press Corps isn’t a echo chamber, I don’t know what is.” Even in a room full of journalists, applause broke out. If journalists repond like that, what about our readers and our viewers?

Sometimes, it feels like journalists and politicians are just talking to each other, and it frankly doesn’t have much to do with what the average citizen really cares about. Who’s communities are we telling stories about?

You decide. I report

As an American working for the BBC, covering my own country from one step removed, I had an interesting position somewhere both inside and outside. I wrote a blog of sorts during the 2004 election Technically, the blog were just static pages generated by our production system with some user comments, but I tried to behave like a blogger and have a conversation with my readers.

I took the view that the campaigns and the press corps that followed them stuck to their own scripts. Was there something more that people wanted to talk about? You bet. Healthcare. Social Security. Issues. It felt like a community.

I guess that’s why I’m surprised that this whole bloggers versus journalists battle still rages on. Bloggers are only a part of the communities we serve, but I don’t know why more journalists don’t blog. And I don’t mean using a blog as another way to package a column. As Bob Cauthorn wrote, that is just old school journalists “getting snaps from aging publishers for getting jiggy with the youngsters by jumping into that blogging thing”.

No, I mean blogging to actually have a conversation with your readers, your viewers, your communities.
I joked wih readers of the blog: You decide. I report.

I think sometimes our audiences feel like we’ve left them. It’s not surprising that they’re leaving us.

Thank you for that kind introduction…

I say taking over the mic. Oh wait, that’s over at our podcast. Suw and I have so many of these chats over coffee and crepes (I can’t believe it took an American to introduce her to Nutella) that we decided to capture some of our conversations and invite a few more people to the table.

You know Suw. I affectionately refer to you, her adoring masses, as Suw’s posse. But who is this Kevin character?

The Edward R Murrow of the internet

A friend once said of me that everyone wants something from me but managers don’t know exactly what to do with me. Sure, my journalism career started pretty traditionally. I went to J-school at the University of Illinois, but it just so happened that while I was studying to be an ink-stained wretch, Marc Andreessen and Eric Bina were on the other end of campus coming up with Mosaic.

Before that, I thought the internet was pretty cool, but I couldn’t see my parents getting into it. They had trouble with the VCR and the microwave. How the hell were they going to get their heads around this internet thing? (Bless ’em. I just got them onto Skype over Christmas.) But when I saw Mosaic, I thought as a journalist, this is going to change everything I do. I was just a little ahead of my time.

So when my managers scratch their heads and try to figure out where the hell to shoe horn me into the org chart, they ask, but what is it that you want to do? I want to be the Edward R Murrow of the internet.

Digital storytelling

My television professor told me that before Murrow, television journalism was really just radio with pictures. Radio presenters just sat in front of a TV camera. Murrow helped create a grammar for telling stories tele-visually.

What is internet journalism? Some 10 years into this project, it’s still way too much newspaper and TV journalism regurgitated on a webpage. I went to a great talk by Danish multimedia visionary Ulrik Haagerup last year. He said that at our most basic, journalists are storytellers. We’ve got all these new ways of telling a story, but we might as well be radio presenters reading out reports on a computer screen for all the innovation in the industry.

Our audience is doing it better

But our audiences aren’t waiting for us. Neil McIntosh says that blogging is the first native storytelling format to develop on the internet. A friend of mine said that he worried that blogging had stopped the development of digital storytelling in its tracks.

I initially agreed with him, and then I took a quick look at the really amazing ways that people are telling stories online, and then I realised that blogging and social media are driving digital storytelling online more in the last few years than we professionals had done in the last decade.

Colleagues ask me why I blog. Robert Scoble told me at a London Geek Dinner last year that blogging keeps him and Microsoft close to its customers. Blogging keeps me close and more relevant to my audience than the one-way journalism of yesterday, and blogging increasingly keeps me close to the digital storytellers that are leading the way.

PS. Thanks to Ben Hammersley who shot the picture of me at Les Blogs 2.0.