DEN: Eric Ulken: Beyond the story-centric model of the universe

After appearing virtually at a few Digital Editors Network events at the University of Central Lancashire in Preston, I finally made the trip to appear in person. I really enjoyed Alison Gow talking about live blogging the credit crunch for several Trinity-Mirror sites using CoverItLive.

Eric Ulken, formerly the LATimes.com editor of interactive technology, spoke about an issue dear to my heart: Moving beyond the story as the centre of the journalism universe. It’s one of the reasons that I chose to be a digital journalist is that I think it brings together the strengths of print, audio and video while also adding some new story-telling methods such as data and visualistions. Eric talked about the projects he worked on at the Times to explore new ways of telling stories.

Eric started off by talking about the history of news articles.

The story article so far

  • born 17th Century
  • served us well for about 400 years
  • lots of words (800-1000 words on average)
  • unstructured, grey and often boring.

“What else is there in the toolbox?” he asked.

Some examples: (Eric suffered the dreaded no internet, links in presentation problem so am a little link light on this. You can see examples that Eric has worked on from his portfolio.)

  • text trick – lists, tables, timelines, (Eric mentioned Dipity as one way to easily create a timeline, but said it was “not quite there”. He also mentioned MIT’s Simile project (which has ‘graduated’ and is now hosted on Google Code). Licenced for use under BSD licence, it’s is easily something for more news organisations to use.) Other text formats include the q&a and what he called the q&no, eg the New York Time tech blog. They put up questions for Steve Jobs before MacWorld. His Steve-ness never answers them, but it lays out the agenda.
  • blogs are the new articles
  • photo galleries as lists, timelines
  • stand-alone UGC
  • video: short-form, packages
  • mapping, charts, data visualisation
  • database applications visualisation.

I think this is really important for journalists to understand now. They have to be thinking about telling stories in other formats than just the story. Journalist-programmer ninja Adrian Holovaty has a number of ways that stories can be re-imagined and enhanced with structured data. News has to move on from the point where the smallest divisible element of news is the article. News organisations are adding semantic information such as tags, as we have at the Guardian.

But beyond that, we have to think of other ways to present information and tell stories. As more journalists shift from being focused solely on the print platform to multi-platform journalism, one of the most pressing needs is to raise awareness of these alternate story-telling elements. Journalists, outside of the development departments and computer-assisted reporting units, need to gather the data around a story. It needs to become an integral part of newsgathering. If a department inside of your organisation is responsible with gathering this data, your data library needs to be made accessible and easily searchable by journalists. If it sounds daunting, especially for small shops, then use Google Docs as an interim solution. This is also an area ripe with opportunities for cooperation between universities and news organisations.

Eric gave one example of this non-story-centric model for news. “We did a three-way mashup”, he said. They brought together the computer-assisted reporting team, the graphics team and Eric’s team.

They worked with a reporter on the City desk. She wanted to chronicle every homicide in LA County. In 2007, there were 800 murders. She did the reporting in a blog format. It might not have been the best format, but it was easy to set up. She started building up a repository of information. I was begging people to get the tech resources to build a database. We built a database on top of the blog. We took data from the County Coroner. We took gender, race and age and put it in a database which was crossed linked to the blog. We added a map. You could filter based on age or race on the map. The result was two things. It was a way to look at the data in aggregate, and it was a way to drill down through the interface to the individual record. They took public data, original reporting and contributions from users.

“One of the things that is challenging is getting the IT side to understand what it is actually that you do,” he said.There are more tech people who are interested in journalism probably than there are journalist who are able and willing to learn the intricacies of programming.

When the floor was opened to questions, I wasn’t surprised that this one came up.

Question: Could the LATimes get rid of the print and remain profitable?
Answer: No. Revenue from online roughly covers the cost of newsroom salaries, not the benefits, not for ad staff. I don’t think he was saying that the LATimes had figured it out. He had been saying that for some time before he said it publicly. It was for morale. He was saying that it is not inconceivable for the website to pay in the future.
“There is a point where this cycle ends of cutting staff and cutting newshole,” he said.

UPDATE: And you can see the presentation on SlideShare:

links for 2009-02-05

Commenting on public documents

I was impressed by the Writetoreply.org idea to post the Digital Britain interim report on a Comment-Press installation to allow people to comment on it. You can read some of the background to the project from Tony Hirst, who flagged this up on the BBC Backstage list. It really ticks a lot of public service boxes for me, and I think this is something that journalism oganisations could and should do. Hats off to Joss Winn for putting this together.

This is just the latest example of posting public documents for public comment. Gavin Bell did this with the European Constitution, and the Free Software Foundation hosted an amazing project that allowed people to comment on the GNU General Public Licence version 3. A heatmap showed down to the word level the parts of the document that were generating the most comment, and it had a very intuitive interface.

Out of the GPL project grew a service called Co-ment. I was able to grab a copy of the report, convert it to RTF and upload it. The basic level of service only allows 20 people to comment on it, and this is just my cut-and-paste coding proof of concept. If you’d like to comment, drop me an e-mail, and I’ll add you to the list, bearing in mind that I only have 20 slots available. But the public service journo-geek in me loves stuff like this.

Have a play. I’d like to see how this works. It’s already got a lot of ideas flowing.

links for 2009-02-03

links for 2009-01-31

links for 2009-01-30

links for 2009-01-29

  • Kevin: A plan to save newspapers. "Turn them into nonprofit, endowed institutions — like colleges and universities." I'm not sure about this. I think that one of the problems with newspapers is that they aren't connected with communities. Insulating them from profit-loss might make the journalism loftier but also more irrelevant. Having said, having worked for the BBC and now the Guardian, having some insulation from market fluctuations has its benefits.
  • Kevin: Henry Blodget of the Silicon Insider says: "George Soros just predicted that the global economic collapse could end up being worse than the Great Depression. How do we know? Because Reuters' editor in chief, David Schlesinger, Twittered the speech live from Davos. Journalism evolves!"
  • Kevin: You'll have to download a PDF, but it's an interesting look at Barack Obama's use of social media. "Although the Obama campaign was revolutionary in some respects, it ultimately used the same
    tools that many campaigns had previously employed. However, the campaign did everything
    incrementally better than its competitors." Pay special attention to the section on mobile.
  • Kevin: An interesting analysis (much of which I agree with) about the upcoming report by Andrew Currah from the Reuters Institute about journalism. "This report is not without value, but as an analysis of how newspapers are dealing with the transition online it doesn’t really offer an fresh insights."
  • Kevin: Joanna Geary talks with Mark Comerford about the 'new journalism' and when she had her aha moment.
  • Kevin: Straight shooting from Dan Gillmor who watched and blogged about the housing bubble from one of the centres of the catastrophe, California. He writes: "Our government's current operating principle seems to be bailing out people who were culpable in the financial meltdown. If so, journalists are surely entitled to billions of dollars.

    Why? Journalists were grossly deficient when it came to covering the reckless behavior, sleaze and willful ignorance of fundamental economics, much of which was reasonably obvious to anyone who was paying attention, that inflated the housing and credit bubbles of the past decade."

links for 2009-01-27

links for 2009-01-24