Enterprise 2.0

Cultural inertia is the biggest problem for tech adoption

Dean Kamen, inventor of the Segway, told the Better World conference at the end of April that the main barrier to technical change is cultural inertia: Don’t gauge the rate at which you will be an instant success by how quickly you can develop the technology,” he told would-be entrepreneurs. “I would gauge how long it takes the collective culture–any… Read more →

Further thoughts on the effects of air travel disruption

A couple of weeks ago I surmised that the travel disruption caused by the eruption of Icelandic volcano Eyjafjallajökull might force businesses to rethink how they manage their long-distance relationships. It might, I posited, force businesses to be more open to teleworking, teleconferencing and the use of social media for geographically dispersed teams. Eyjafjallajökull is showing no signs of stopping…. Read more →

Enterprise 2.0 Beta

Via Anthony Mayfield, I discovered this video from KS12: Anthony pulls two ideas out of the video: How our need to assign and take the credit for ideas can mess things up; and how sometimes information should just fade from view as it gets older, rather than being always perfectly preserved. I pulled out another: That releasing software in beta… Read more →

Why I’m a fan of small talk in business

Derek Sivers reminds us that on the other end of our keyboard there lies a real person, someone who has real feelings, who will have real reactions to what we say. When we yell at our car or coffee machine, it’s fine because they’re just mechanical appliances. So when we yell at a website or company, using our computer or… Read more →


A good (but too brief!) post by Mahendra about the importance of relevance. Mahendra is spot on to say that relevance is more important than big numbers and way more important than real-time. This is true not just in public-facing social media applications – it’s not just Facebook that wins because it’s relevant – but in Enterprise 2.0 too. Slapping… Read more →

If you want innovation, let people do it on their own

Mitch Anthony links to a post form PsyBlog about how groups redefine ‘creativity’ as ‘behaviour that conforms to group norms’: When groups are asked to think creatively the reason they frequently fail is because implicit norms constrain them in the most explicit ways. This is clearly demonstrated in a recent study carried out by Adarves-Yorno et al. (2006). They asked… Read more →

The Blogger/Evangelist Lifecycle

For years I’ve been talking about the Blogger Lifecycle – the way in which business bloggers react to the act of business blogging. Last week this topic featured in a workshop I was running so I finally drew the graph that has been in my head for the last several years. Based loosely on the Gartner Hype Cycle, it tracks… Read more →

Social media gives people a voice

I have laryngitis. Whilst yesterday I sounded a bit like Ferdy (Ricky Gervais) in Stardust after his voice has been turned into that of a seagull, but today I have nary a squeak. Yet because the vast majority of my daily interactions are via social tools such as Twitter, IM, wikis and blogs, most people won’t even realise that I… Read more →

What does a social media consultant do anyway?

Quite a while ago I stumbled on this blog post, I am not a social media guru, by Jon Swanson. I think I know what Jon is trying to say, that it’s a mistake to focus on social tools rather than the goals you want to use social tools to achieve. But I think there’s a thread of misunderstanding rippling… Read more →

Do you have space for incubators?

Robert Biswas-Diener, who studies the psychology of happiness, writes on CNN.com about the difference between people who procrastinate and those who incubate: Procrastinators may have a habit of putting off important work. They may not ever get to projects or leave projects half finished. Importantly, when they do complete projects, the quality might be mediocre as a result of their… Read more →

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