management

How to start a movement

Brilliant video here from Derek Sivers, who discusses with real insight what would otherwise have just been an amusing video of a guy dancing. This makes me think a couple of disparate thoughts: 1. Nurture your early community members: They are the ones who will bring in new people to your community. 2. That explains why the early social media… Read more →

Will Eyjafjallajökull force business change?

There can’t be anyone left who’s not aware of the Eyjafjallajökull eruption in Iceland. Activity started on 20 March with a ‘curtain of fire‘ fissure eruption at Fimmvörðuháls, which sits in between two glaciers, then entered a second phase on 14h April with what’s known as a phreatomagmatic eruption actually under the Eyjafjallajökull ice cap. A phreatomagmatic eruption is one… Read more →

Why I’m a fan of small talk in business

Derek Sivers reminds us that on the other end of our keyboard there lies a real person, someone who has real feelings, who will have real reactions to what we say. When we yell at our car or coffee machine, it’s fine because they’re just mechanical appliances. So when we yell at a website or company, using our computer or… Read more →

Useless artificial divisions

I’m increasingly of the belief that trying to split social media into ‘internal’ and ‘external’ uses is a totally pointless waste of time. Equally I hear people talking about B2B and B2C social media case studies as if they are somehow different, but they really aren’t. These are shallow, superficial divisions that have no basis in reality. Social media is… Read more →

The Tyranny of the Explicit

Johnnie Moore has a great podcast episode talking with Viv McWaters and Roland Harwood on how an undue focus on metrics can get in the way of real thought and understanding. I see this frequently myself, too, when people want to focus on ‘return on investment’ or ‘success metrics’ for social media at the cost of understanding the intangible results,… Read more →

If you want innovation, let people do it on their own

Mitch Anthony links to a post form PsyBlog about how groups redefine ‘creativity’ as ‘behaviour that conforms to group norms': When groups are asked to think creatively the reason they frequently fail is because implicit norms constrain them in the most explicit ways. This is clearly demonstrated in a recent study carried out by Adarves-Yorno et al. (2006). They asked… Read more →

The Blogger/Evangelist Lifecycle

For years I’ve been talking about the Blogger Lifecycle – the way in which business bloggers react to the act of business blogging. Last week this topic featured in a workshop I was running so I finally drew the graph that has been in my head for the last several years. Based loosely on the Gartner Hype Cycle, it tracks… Read more →

Asshole driven development

Scott Berkun has a great post entitled Asshole Driven Development, which expounds upon various software project management styles, including Cognitive Dissonance Development, Cover Your Ass Engineering and my favourite, Development By Denial. The eponymous management style is described as: Asshole Driven development (ADD) – Any team where the biggest jerk makes all the big decisions is asshole driven development. All… Read more →