Journalism innovation: A team effort

At the recent release of the Reuters Institute Digital News report, I met up with a former colleague at the BBC News Website, Alf Hermida. Those early days at the BBC News website were a golden age of digital journalism where the entire team – management, editors, designers, developers and journalists – were all united in creating the future of digital journalism. I’ve learned a lot since then of what works and what doesn’t in terms of integrating innovation into an editorial organisation. Some organisations have done the hard work of building properly integrated digital teams, and this is going to unleash innovation and create a new golden age of digital journalism.

How offline social networking works

This is a great video explaining how the ‘Widower effect’ works, and how it applies to all offline social networks. In short, what you do and what happens to you is affected by more than just the people around you, but also the people around them… and the people around them. This is essential information for anyone working on the… Read more →

Cultural inertia is the biggest problem for tech adoption

Dean Kamen, inventor of the Segway, told the Better World conference at the end of April that the main barrier to technical change is cultural inertia: Don’t gauge the rate at which you will be an instant success by how quickly you can develop the technology,” he told would-be entrepreneurs. “I would gauge how long it takes the collective culture–any… Read more →

The Blogger/Evangelist Lifecycle

For years I’ve been talking about the Blogger Lifecycle – the way in which business bloggers react to the act of business blogging. Last week this topic featured in a workshop I was running so I finally drew the graph that has been in my head for the last several years. Based loosely on the Gartner Hype Cycle, it tracks… Read more →

A web for introverts, privacy gradients and trust

Adam Tinworth draws attention to a blog post on GigaOM about how the social web is great for extroverts but not so good for introverts, whether or not that introversion is a general mindset or specific to the internet. From Kevin Kelleher on GigaOM: Much less noticeable is another trend: the rise of the web introvert. But while some web… Read more →

Perceived barriers to wiki adoption

Alan Porter writes a great blog post – one I wish I’d written! – over on Ars Technica examining some of the perceived barriers to wiki adoption that he has come across. He says: As I continue to research and write my upcoming book on wikis, I keep hearing one word over and over again. That word is “BUT” (complete… Read more →

Should we provide incentives for engagement with social technology?

It may seem odd, but a question I get asked quite a bit is “Should we pay our staff extra, or provide some sort of bonus, for engaging with social media?” Sometimes it’s asked in the context of getting people to use an internal wiki or blog, sometimes it’s about getting them to engage externally with business-relevant communities. My answer… Read more →

A recession: Perfect time to implement social software

We’re in recession. The global economy has bronchitis and is coughing up dead and dying banks all over the place. Governments are scrambling to put together bailout plans. The housing market has zombified, with house values plummeting and foreclosures sky-rocketing. Consumers have no disposable income and are struggling with food and fuel prices. Businesses everywhere are pulling their horns in,… Read more →

Enterprise 2.0 Forum – video

The video of my presentation at the Enterprise 2.0 Forum in Cologne on 18th September is now up on the Enterprise2Open blog. Unfortunately I can’t seem to embed it here, and the audio quality’s a bit overdriven, but if you’re curious about how to nurture the adoption of social tools in business, you might want to give it a shot.

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