management

The Guardian: Burning platform is burning

After The Guardian and The Observer announced its ‘digital-first’ strategy the other week, which I, like Kevin, see as a burning platform admission, Alan Rusbridger went on Radio 4′s Media Show (MP3) to talk about the situation. Listening to the interview with half an ear open, one would hear a very calm, measured response from Rusbridger that would seem to… Read more →

Cultural inertia is the biggest problem for tech adoption

Dean Kamen, inventor of the Segway, told the Better World conference at the end of April that the main barrier to technical change is cultural inertia: Don’t gauge the rate at which you will be an instant success by how quickly you can develop the technology,” he told would-be entrepreneurs. “I would gauge how long it takes the collective culture–any… Read more →

Further thoughts on the effects of air travel disruption

A couple of weeks ago I surmised that the travel disruption caused by the eruption of Icelandic volcano Eyjafjallajökull might force businesses to rethink how they manage their long-distance relationships. It might, I posited, force businesses to be more open to teleworking, teleconferencing and the use of social media for geographically dispersed teams. Eyjafjallajökull is showing no signs of stopping…. Read more →

How to start a movement

Brilliant video here from Derek Sivers, who discusses with real insight what would otherwise have just been an amusing video of a guy dancing. This makes me think a couple of disparate thoughts: 1. Nurture your early community members: They are the ones who will bring in new people to your community. 2. That explains why the early social media… Read more →

Will Eyjafjallajökull force business change?

There can’t be anyone left who’s not aware of the Eyjafjallajökull eruption in Iceland. Activity started on 20 March with a ‘curtain of fire‘ fissure eruption at Fimmvörðuháls, which sits in between two glaciers, then entered a second phase on 14h April with what’s known as a phreatomagmatic eruption actually under the Eyjafjallajökull ice cap. A phreatomagmatic eruption is one… Read more →

Why I’m a fan of small talk in business

Derek Sivers reminds us that on the other end of our keyboard there lies a real person, someone who has real feelings, who will have real reactions to what we say. When we yell at our car or coffee machine, it’s fine because they’re just mechanical appliances. So when we yell at a website or company, using our computer or… Read more →

Useless artificial divisions

I’m increasingly of the belief that trying to split social media into ‘internal’ and ‘external’ uses is a totally pointless waste of time. Equally I hear people talking about B2B and B2C social media case studies as if they are somehow different, but they really aren’t. These are shallow, superficial divisions that have no basis in reality. Social media is… Read more →