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Kevin: The Guardian (where I worked from September 2006 to March 2010) has launched a WordPress plug-in allowing people to take full feeds of their content for free as long as they agree to display Guardian advertising. That's an extension of ad networks, and I'm not entirely sure that there is solid evidence that this will add significant revenue, although much of the data we have must be understood in the context of the recession. I do see some interesting possibilities with respect to building a blogging network. Mathew Ingram explores that well in this article.
Honesty in the age of the paywall
After months of discussion and speculation, The Times and The Sunday Times have disappeared behind a paywall or have asked their readers to pay for the journalism that they value, depending on which side of an almost religious divide you fall on. Like a lot of commentary, I find the punditry and posturing around paywalls uninformed, over-simplistic and, frequently, disingenuous.
It is often said that people paid for journalism in print so they should pay for journalism online. If ‘they’ value journalism, they should pay for it.
No. As many people have pointed out, the cover price of a newspaper really just paid for the high capital costs of printing and distributing a newspaper. To put it bluntly: People paid for the platform, not for the content.
As the OECD said in its recent survey of the newspaper industry in 30 countries:
On the cost side, costs unrelated to editorial work such as production, maintenance, administration, promotion and advertising, and distribution dominate newspaper costs. These large fixed costs make newspaper organisations more vulnerable to the downturns and less agile in reacting to the online news environment.
For every newspaper journalist who moans about how much money their publication spends on running their website, I would ask them if they know how much the outlay is for printing the newspaper. Business Insider calculated that for the cost of printing and distribution the New York Times was twice the cost of sending every single subscriber Amazon’s Kindle e-reader.
Google’s chief economist Hal Varian looked at the US industry and found that in terms of core costs, only 14% of costs as a percentage of revenue went to pay for editorial. Production costs were 52% of newspaper costs by revenue. (Varian has sourced all of his statistics from the US Statistical Abstract, the Newspaper Association of America, the Pew Foundation and academic sources.)
Newspaper revenue and the great digital divide
However, here lies the conundrum for newspapers, which commenters point out on Business Insider. For most newspapers, the printed newspaper brings in roughly 80% of their revenue. With the current revenue mix, shutting off the presses is simply not an option without dramatically cutting the editorial staff. One example of this is the Seattle-Post Intelligencer, which went online only in 2009. Hearst laid off 160 employees and retained 20 “news gatherers”. It’s not necessarily a recipe for success, with traffic declining by 20% after the shift.
Digital must and can make up more of the revenue mix at newspapers. In its report, the OECD found that “online advertising only accounted for around four per cent of total newspaper revenues in 2009, and fell strongly in 2009”. However, and this is key, the report said:
In general, the online revenues of newspapers are miniscule in comparison to total revenues and online revenues of other digital content industries.
Many will say that it’s not possible to make enough money online to replace the revenue that used to flow to print. We have traded dollars in print for pennies online, they say. This is not an iron-clad law of digital content. Yes, digital margins are lower, but many content companies make money online.
In a recent Folio profile of Justin Smith’s turnaround of The Atlantic. Smith pushed for a digital first strategy, which to many in the newspaper industry probably sounds like heresy in 2010. The simple rebuttal to that would be Smith’s record of success. The Atlantic had seen declining circulation and revenue since the 1960s. In 2010, they project a turn to profit, with digital representing 39% of their revenue mix.
Innovating on the commercial side
The problem with newspapers’ digital strategies has been that they have largely been content strategies without effective commercial strategies. For too long at too many publications, digital advertising has simply been a sweetener bundled in with the print ad sales. For too long, we have not done enough to know our audiences online, understand their needs and adjust our strategies accordingly.
Those who have succeeded online often have innovated in terms of commercial models as much as they have in content creation. Google’s main revenue engine is advertising, serving up ads to people based on what they are searching for. Without that commercial innovation, Google would not be the billion-dollar company it is today if it’s business model was based solely on undifferentiated ads supporting a search service.
Indeed, I agree with this post on ExchangeWire that the publications that will benefit the most in the future “will be able to leverage that audience to generate more revenue from targeted ads or data trading” and goes on to say:
But if they are to have a commercial future, pubs will need to be become absolutely obsessed about their data and how it can be best used to unlock new revenue.
We’ll have to re-think print and digital and the revenue streams that support journalism on those platforms. We’ll need to re-think advertising and have commercial strategies that reflect differences in audiences and in editorial approaches.
Oversimplifying an issue is something that media excels at, and now, its lack of sophistication in dealing with issues is hitting closer to home. This is not simply an issue of free versus paid, not simply an issue of jettisoning freeloaders and extracting value from those who value journalism enough to pay for it. Creating such false dichotomies makes a good column in which complex issues are transformed into black and white choices for easy consumption, but simple analyses often lead to simple and simply ineffectual solutions.
Newspapers must end their dependence on the revenue from print or face continuing decline leading for many to total collapse. The industry has been having this civil war over paid versus free. Surely, the argument should be profitable versus unsustainable? We didn’t need Murdoch to build his paywall to prove a point, we already have examples of newspapers and magazines realising that they are in the news business not just the paper business.
For those labouring in the digital side of the business, once you’re making the majority of the revenue, you’ll not just have a seat at the table, in many cases, you’ll be at the head of it. It’s achievable. It’s necessary. There is no time to waste. The future of journalism (as opposed to the future of newspapers) depends on it.
links for 2010-07-02
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Kevin: Quite a useful guide to technical terms for journalists looking to navigate have a good cheat sheet of digital publishing terms.
links for 2010-07-01
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Kevin: An interesting chart based on Forrester Research that looks at online behaviours across age groups in the US. One thing that is very interesting is the relatively small group of "Collectors", those who use RSS and tag content to gather information. Even amongst the very active Gen Y group (22-26), the highest group of collectors is 18%.
Chart: Who Participates And What People Are Doing Online
links for 2010-06-30
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Kevin: Wired's iPad app will see a price cut for its second issue, from $4.99 to $3.99. The first issue was seen as a huge success, selling 95,000 copies, despite a lot of criticism about how it looks, works and how large it is (weighing in at 500MB) Chris Anderson, the editor of Wired and the author of Free, said that he prefers a freemium model where some parts of the magazine would be free with premium elements that people could buy. However, as Peter Kafka takes pains to highlight, Anderson has no control over pricing.
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Kevin: Good piece looking at location and social networking. I've started using FourSquare recently, and as a Nokia smartphone owner, I suffer from lack of a native app. I know that I'm just starting to scratch the surface of it, but for me, FourSquare is too narrowly pitched. I find the game element artificial. FourSquare has a lot of mindshare at the moment, but for me Twitter has more utility. (Having said that I didn't quite see the utility of Twitter when I first started using it.) I do agree that the promoted tweets based on your location has great potential as a revenue stream for Twitter.
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Kevin: In a move that echoes the FutuRoom in Prague and its network of news cafés across the Czech Republic, "Freehold InJersey, a community news blog run by the Asbury Park Press and Gannett, has launched a coffeeshop newsroom in conjunction with Zebu Forno Cafe in Freehold, New Jersey". "We hope that having a 'newsroom' in the center of town will encourage folks to drop by, talk to me and the other writers, and participate in a community conversation," said Colleen Curry, the editor of the website and creator of the partnership. It's smart, but the thing that sets the FutuRoom's cafés apart is that they also derive revenue from the cafés so that what was previously a cost centre, a newsroom, becomes a revenue stream.
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Kevin: Stunning move by Hulu. $10 a month buys you access (in the US) to every espisode of every show that its affiliated networks provide. That's on your computer, your iPhone, your iPad, some internet-connected TVs and soon the XBox and PS3. Woah. It will still have ads, but who cares? This is possibly the most clueful move by big content yet. Quincy Smith, a former chief executive of CBS Interactive and a founding partner of Code Advisors, said: " And it certainly concedes that the future of TV is video, not just on-air or on-demand, but also online and on mobile.”